Toni Ann Ruiz

TONI ANN RAMIREZ RUIZ Address: 1256 A4 Concepcion St. Sampaloc, Manila Mobile:- E-mail:- EDUCATIONAL BACKGROUND Bachelor of Science in Medical Technology Centro Escolar University St. Jude College PHINMA Mendiola, Manila- Don Quijote cor. Dimasalang, Sampaloc, Manila- WORK EXPERIENCE Account Associate - Handled AT&T ISM Service and Platinum - Handled mostly billing concerns - Trained for Basic Troubleshooting for Cable Satellite - Inbound Sales /Upselling for Online Streaming Platform and Internet VXI Global Solutions - MOA Site 11th Floor, Five E-Com Building Mall of Asia, Pasay City November, 2020 – January, 2021 Basic Graphic Design and Social Media Manager Freelancer for an Online Business Did basic photo editing at Canva Skilled in Video Editing Handled customer’s engagement between posts Assisted customer’s queries about a certain product Customer Service Representative Amazon account Online Retail Trained in several LOBs for US and UK Assisted customers for unexpected charges to services offered Technically trained as well to Kindle, Fire Tablets and Alexa, virtual assistant Medical Technology Intern - Assisted patients before during After specimen collection - Oriented patients preparation about the process of specimen collection - Processed specimens Alorica Inc – Mezza Site Mezza Residences Tower 2 Dona Imelda, Quezon City September, 2019 – September, 2020 De Los Santos Medical Center 201 E Rodriguez Sr. Ave, Quezon City, 1112 Metro Manila