Tommy Phua

Tommy Phua - I-LinkedIn I Projects I Tangerang Regency About Me I’m a professional HR with more than 10 years in Business Development, Sales, and Business Management. In addition, I also have experience in developing teams, making decisions by analyzing data, and I possess a professional network that can be leveraged for collaboration. Education Atma Jaya University Jakarta Graduate GPA: 3.06 Bachelor of Psychology June 2001 – June 2007 RevoU January– May 2024 Full-stack Data Analytics Graduate Grade: 89,39 ● I conducted an e-commerce analysis project identifying campaign inefficiencies and potential revenue increases for mid-high-priced products. ● Provided insights and recommendations to improve revenue through targeted campaigns, product bundling, and stock management. Working Experiences Senior Recruitment Consultant, Ciputra Group (Real Estate) January 2023 – Present ● I was responsible for selecting and implementing an HRIS for the Salesforce team of Sub Holding 1A Project, covering Bintaro, Citra Garden City, Citra Towers Kemayoran, Citra Lake Sawangan, Citra Living, Citra Lake Suites, and Citra Lake Villa. ● Together with my team, I completed the recruitment of 45 sales force personnel for the latest Sub Holding 1A project, Citra Garden Bintaro, within 45 days ● I refined and simplified the update recording for the Sales & Marketing team, enhancing readability for users and ease of updates for HR. ● I developed a step-by-step candidate data tracking system from resume submission to joining preparation, ensuring easier and more accurate data retrieval, and speeding up the recruitment process. ● I optimized payroll, attendance, and scoring reporting with Excel calculation functions to enhance accuracy and expedite reporting from 3 days to 1 day. Sales Partner Manager & Business Development, Matala.id (HR Consultant) June 2022 – Present ● Developing Rapport and Introducing matala.id's HR Consultant Solutions to Business Owner Networks across Indonesia. ● Assessing Client Company Requirements to Develop Tailor-Made HR Solutions Within Client Needs. ● Initiating a New Service Product, 'HR Operational Service,' Tailored to Fulfill HR Needs for Medium-Sized Enterprises in the Startup and Growth Stages. General Manager, Pangan Bahagia (Food & Beverages) Sept 2015 – Present ● I improved our product to secure the Home Industry Product Certificate (PIRT), Halal certification, and White Label certification from KOI (Komunitas Organik Indonesia). ● I established partnerships with four lifestyle supermarket chains, supplying nine branches from 2015 to 2019. ● I developed the workflow for snack production and package packing, efficiently utilizing a workforce of three to handle up to 200 packs per day. ● I analyzed and optimized content, ads, and wording for products on Shopee and Tokopedia, achieving Power Merchant and Star Seller status in 2018, and earning five Gold Badges on Tokopedia since 2018. Property Consultant, East2West Property (Real Estate) June 2016 – June 2022 ● During my time at East2West Property, I focused on learning sales, purchases, and rentals for secondary properties. Successfully, I've facilitated over 5 transactions of house and shop houses sales annually, ranging from 1.5 billion to 4 billion in transaction value. Property Consultant, Crystalys Property (Real Estate) Sept 2013 – June 2016 ● As a Property Consultant at Crystalys Property, I guided clients through the buying, selling, and leasing processes. My role involved providing expert advice, facilitating negotiations, and ensuring smooth transactions. ● My main focus is on marketing primary properties in Gading Serpong, resulting in earning a reward trip to the USA for selling Modernland products, and another trip to Korea for selling Natura Serpong products. Project Manager, Tugu Village Residence (Real Estate) May 2012 – August 2013 ● I handled licensing, partnered with banks, supervised construction, marketed, facilitated mortgage processes, and successfully completed the sale and construction of all units in the Tugu Village project within one year. Store Manager, Mapan Jaya (Retail) Dec 2008 – May 2012 ● I implemented EDC machines from BCA and Mandiri banks to facilitate payment transactions via debit and credit card and activated Internet banking to monitor transfers in real-time, resulting in a 35% increase in transactions and a 25% reduction in buyer debt. ● I maintained monthly cash flow transaction records, enabling the identification of sales revenue trends for the store. This documentation allowed me to obtain bank funding equal to twice the revenue to accelerate the store's growth. ● I developed personal connections with customers, leading to higher purchase transactions, timely payments, and new customer recommendations. Project Manager, Semanggi 51 (Training Consultant) June 2007 – Dec 2008 ● We guided a team of elementary school teachers in critical thinking and motivation for developing the teaching and learning process, achieving organizational independence within six months in a small town in Central Java. ● I coordinated in-house and outbound training programs for companies with up to 200 participants, managing facilitator hiring, event scheduling, vendor collaboration, and stakeholder communication. Additional Information Technical & Soft Skills: ● Behavioral Event Interview and Graphology for identifying potential candidates. ● MS Excel, Python, and Power BI for data analysis & visualization. ● Business Acumen and Root Cause Analysis for Business Development Analysis. ● Counseling for Supporting Colleagues & Team Mental Well-being. Certification: 1. Key Performance Indicators & Performance Management System One-Day Online Course, HRM Club March 23rd, 2024 2. Workshop Graphology for Success, Center For Graphology Studies February 3rd, 2013 3. Train The Trainers, PPM Univ. Atma Jaya & Enlighten HumanDevelopment Center August 12th, 2008