Tommy Phua
- I-LinkedIn I Projects I Tangerang Regency
About Me
I’m a professional HR with more than 10 years in Business Development, Sales, and Business Management. In addition, I
also have experience in developing teams, making decisions by analyzing data, and I possess a professional network that
can be leveraged for collaboration.
Education
Atma Jaya University Jakarta
Graduate
GPA: 3.06
Bachelor of Psychology
June 2001 – June 2007
RevoU
January– May 2024
Full-stack Data Analytics
Graduate
Grade: 89,39
● I conducted an e-commerce analysis project identifying campaign inefficiencies and potential revenue increases for
mid-high-priced products.
● Provided insights and recommendations to improve revenue through targeted campaigns, product bundling, and stock
management.
Working Experiences
Senior Recruitment Consultant, Ciputra Group (Real Estate)
January 2023 – Present
● I was responsible for selecting and implementing an HRIS for the Salesforce team of Sub Holding 1A Project, covering
Bintaro, Citra Garden City, Citra Towers Kemayoran, Citra Lake Sawangan, Citra Living, Citra Lake Suites, and Citra
Lake Villa.
● Together with my team, I completed the recruitment of 45 sales force personnel for the latest Sub Holding 1A project,
Citra Garden Bintaro, within 45 days
● I refined and simplified the update recording for the Sales & Marketing team, enhancing readability for users and ease of
updates for HR.
● I developed a step-by-step candidate data tracking system from resume submission to joining preparation, ensuring
easier and more accurate data retrieval, and speeding up the recruitment process.
● I optimized payroll, attendance, and scoring reporting with Excel calculation functions to enhance accuracy and expedite
reporting from 3 days to 1 day.
Sales Partner Manager & Business Development, Matala.id (HR Consultant)
June 2022 – Present
● Developing Rapport and Introducing matala.id's HR Consultant Solutions to Business Owner Networks across Indonesia.
● Assessing Client Company Requirements to Develop Tailor-Made HR Solutions Within Client Needs.
● Initiating a New Service Product, 'HR Operational Service,' Tailored to Fulfill HR Needs for Medium-Sized Enterprises in
the Startup and Growth Stages.
General Manager, Pangan Bahagia (Food & Beverages)
Sept 2015 – Present
● I improved our product to secure the Home Industry Product Certificate (PIRT), Halal certification, and White Label
certification from KOI (Komunitas Organik Indonesia).
● I established partnerships with four lifestyle supermarket chains, supplying nine branches from 2015 to 2019.
● I developed the workflow for snack production and package packing, efficiently utilizing a workforce of three to handle up
to 200 packs per day.
● I analyzed and optimized content, ads, and wording for products on Shopee and Tokopedia, achieving Power Merchant
and Star Seller status in 2018, and earning five Gold Badges on Tokopedia since 2018.
Property Consultant, East2West Property (Real Estate)
June 2016 – June 2022
● During my time at East2West Property, I focused on learning sales, purchases, and rentals for secondary properties.
Successfully, I've facilitated over 5 transactions of house and shop houses sales annually, ranging from 1.5 billion to 4
billion in transaction value.
Property Consultant, Crystalys Property (Real Estate)
Sept 2013 – June 2016
● As a Property Consultant at Crystalys Property, I guided clients through the buying, selling, and leasing processes. My
role involved providing expert advice, facilitating negotiations, and ensuring smooth transactions.
● My main focus is on marketing primary properties in Gading Serpong, resulting in earning a reward trip to the USA for
selling Modernland products, and another trip to Korea for selling Natura Serpong products.
Project Manager, Tugu Village Residence (Real Estate)
May 2012 – August 2013
● I handled licensing, partnered with banks, supervised construction, marketed, facilitated mortgage processes, and
successfully completed the sale and construction of all units in the Tugu Village project within one year.
Store Manager, Mapan Jaya (Retail)
Dec 2008 – May 2012
● I implemented EDC machines from BCA and Mandiri banks to facilitate payment transactions via debit and credit card
and activated Internet banking to monitor transfers in real-time, resulting in a 35% increase in transactions and a 25%
reduction in buyer debt.
● I maintained monthly cash flow transaction records, enabling the identification of sales revenue trends for the store. This
documentation allowed me to obtain bank funding equal to twice the revenue to accelerate the store's growth.
● I developed personal connections with customers, leading to higher purchase transactions, timely payments, and new
customer recommendations.
Project Manager, Semanggi 51 (Training Consultant)
June 2007 – Dec 2008
● We guided a team of elementary school teachers in critical thinking and motivation for developing the teaching and
learning process, achieving organizational independence within six months in a small town in Central Java.
● I coordinated in-house and outbound training programs for companies with up to 200 participants, managing facilitator
hiring, event scheduling, vendor collaboration, and stakeholder communication.
Additional Information
Technical & Soft Skills:
● Behavioral Event Interview and Graphology for identifying potential candidates.
● MS Excel, Python, and Power BI for data analysis & visualization.
● Business Acumen and Root Cause Analysis for Business Development Analysis.
● Counseling for Supporting Colleagues & Team Mental Well-being.
Certification:
1. Key Performance Indicators & Performance Management System One-Day Online Course, HRM Club March 23rd, 2024
2. Workshop Graphology for Success, Center For Graphology Studies
February 3rd, 2013
3. Train The Trainers, PPM Univ. Atma Jaya & Enlighten HumanDevelopment Center
August 12th, 2008