Tommoy Hemmings

TOMMOY HEMMINGS PROFILE To seek employment within an environment that will challenge me further; while allowing me to contribute to the continued growth and success of the organization. In addition, to obtain a position within the company that promotes quality products and services and provides me with the opportunity to meet and exceed assigned goals. EXPERIENCE Advantage CommunicationSep 2021-Jan 2024 Customer Service Agent Listen to customers’ concerns, issues and questions Resolve customers’ concerns and answer customers’ questions to your best ability Maintain a positive attitude and calmly respond to customers’ complaints Open new customer accounts Attract customers by promoting the product and company positively, answering questions and addressing concerns as they arise Recommend possible products to meet the customers’ needs Refer issues and questions to managers if necessary Prepare product and customer reports by gathering data collected during customer interactions Hope ZooSummer 2019 Child Care Worker Maintaining contact with the children’s parents. Supervise children with special needs. Engage children in Sports and various gaming activities. Show and educate children the different animals at the zoo. EDUCATION Holy Childhood High School- sixth form- Holy Childhood High School 2014 – 2019 St. Peter Clever Primary School 2009 – 2014 Bradford Basic School 2007 – 2009 QUALIFICATIONS Biology Unit I –II| Chemistry Unit I-II| Communication Studies-III| Geography Unit I-I| Biology Unit II - II| Chemistry Unit II- I| Caribbean Studies- II| Geography Unit II- III CSEC Chemistry – II | Biology – I| Physics – II| Principles of Account – I| Geography – II | English Literature – III| Mathematics – II | English Language – I| Principles of Business Grade 11 High school diploma School leaving certificate Housekeeping certificate ACHIEVEMENTS Grace Kennedy Lick Centre Spelling Bee Champion 2017 Grace Kennedy Lick Centre Spelling Bee Champion 2016