Tomiwa Joy Olubobokun

Tomiwa Joy Olubobokun  Home : 3rd Avenue Gwarinpa Village,Abuja, 900108, Abuja, Nigeria  Email:- Phone: (-  Whatsapp Messenger: -  LinkedIn: Tomiwa Joy Olubobokun Passport: B- Gender: Female Date of birth: 06/08/2003 Place of birth: A buja, Nigeria Nationality: Nigerian (Nigeria) ABOUT MYSELF A highly motivated and resourceful Travel Consultant with a strong background in flight ticketing, travel planning, and customer service. Skilled in using global distribution systems (GDS) such as Amadeus and Saber with other travel platforms like TBO, Booking.com, etc. Recognized for consulting for other Travel companies and successfully training new staff members who achieved competence as travel consultants. I also possess certifications in tourism management, airline ticketing and reservation, car rental, travel planning, and graphics design, with a passion for providing seamless travel experiences and contributing to business growth. WORK EXPERIENCE Bilahid, Cation City: Abuja | Country: Nigeria [ 10/03/2023 – 30/04/2025 ] Travel consultant - First staff member of the agency; played a foundational role in developing operational workflows. - Handled domestic and international bookings using Amadeus, TBO, Booking.com and other travel systems. - Contributed to the agency's growth into one of Northern Nigeria’s top travel agencies for Qatar, number five Nationwide and number nine across Africa and Asia. -Customer support service and inquiries - Assisted clients in travel documentation and itinerary planning -Visa advisory - Creating trip packages - Training new employees -Mentoring the team post-return Vefa Tourism City: Abuja | Country: Nigeria | Business/sector: Activities of extraterritorial organisations and bodies [ 15/09/2022 – 20/12/2022 ] Ticket sales agent (IT Student) Ticketing Officer - Processed ticket bookings and customer service inquiries - Assisted clients in travel documentation and itinerary planning Mr Kenneth's Home City: Abuja | Country: Nigeria [ 25/04/2021 – 15/03/2022 ] 1/3 - Provided childcare and supported early childhood development. -Assist with homework. -Encouraging good behavior. -Household Assistance, providing attentive, loving, and safe care for children, including feeding, bathing, dressing, and supervising daily activities. Better Water Factory City: Abuja | Country: Nigeria [ 05/05/2021 – 08/12/2021 ] Canning and bottling worker -Bottling line and label Aunty B Catering Services City: Abuja | Country: Nigeria [ 15/06/2020 – 20/12/2020 ] Baker - Provided catering services for events and special occasions, Preparing and Baking Goods, Maintaining Quality and Freshness, Managing Inventory and Cleanliness. EDUCATION AND TRAIN‐ ING [ 05/01/2025 – 10/01/2025 ] Travel Planning Business tboacademy City: Abuja | Country: Nigeria | [ 20/09/2024 – 27/09/2024 ] Airline Ticketing & Reservation tbsAcademy City: Abuja | Country: Nigeria | [ 25/03/2023 – 30/03/2023 ] Air Ticketing Business tboacademy City: Abuja | Country: Nigeria | [ 10/12/2023 – 15/12/2023 ] Tourism Marketing tboacademy City: Abuja | Country: Nigeria | [ 10/12/2023 – 15/12/2023 ] Car Rental Business tboacademy City: Abuja | Country: Nigeria | [ 10/04/2021 – 20/12/2021 ]  02 00 Advanced Diploma in Tourism and Hospitality Management Universal School of Aviation https://universalschoolofaviation.com City: Abuja | Country: Nigeria | LANGUAGE SKILLS Mother tongue(s): Yoruba Other language(s): English LISTENING C1 READING B1 WRITING C1 SPOKEN PRODUCTION C1 SPOKEN INTERACTION C1 2/3 Levels: A1 and A2: Basic user - B1 and B2: Independent user - C1 and C2: Proficient user SKILLS customer service | create solutions to problems | use microsoft office | use different communication channels | improve customer traveling experiences with augmented reality | Use of GDS platforms | Training & Mentoring in Amadeus,Tbo and other travel website. | Travel planning and tourism | Use Zoho, Excel Sheet and Slack CONFERENCES & SEM‐ INARS [ 16/08/2023 – 15/06/2024 ] Amadeus Training Abuja Trained different set of students and colleagues on how to use the Global Distribution System (GDS) Amadeus travel website. HOBBIES AND INTERESTS •Performing arts (drama, singing, acting) VOLUNTEERING [ 19/04/2021 – 20/12/2023 ] Drama Coordinator Abuja Successfully lead a group of teenagers and young adults in a church drama group. 3/3