Tomi Onigbinde

ONIGBINDE, Tomilola Samuel No. 10, Ties road, Surulere Estate, Ogba, Lagos-(- LinkedIn: https://linkedin.com/in/tomilola PROFESSIONAL SUMMARY Results-driven Web Developer and Technical Support Specialist with 5+ years of experience in building, managing, and optimizing web applications. Proficient in HTML, CSS, Tailwind CSS, JavaScript, Vue.js, jQuery, Dart, PHP, WordPress, MySQL, and MongoDB. Skilled in web security, debugging, deployment, and SEO-driven development. Strong problem-solving abilities with a passion for delivering efficient digital solutions. Experienced in customer support, troubleshooting, and IT service management, ensuring seamless operations and user satisfaction. Recognized for technical expertise, adaptability, and a commitment to excellence. CORE COMPETENCIES Hard Skills Web development & Programming Database Management Web Security, Testing & Debugging Soft Skills Attention to Detail Time Management Multi-tasking • Search Engine Optimization Technical Support & Troubleshooting Creative Problem Solving Customer Service & User Support • Analytics Effective communication • • • • PRIOR WORK EXPERIENCE HosterCity Networks LTD Lead Web Developer and Technical Support Specialist January 2023 – Present • • • • Web Development: Spearheaded the design and deployment of high-performance websites using WordPress, PHP, and MySQL, optimizing load times by 40% and improving SEO rankings for 90% of clients. Technical Support: Resolved 100+ complex hosting and domain management issues monthly, achieving a 98% customer satisfaction rate via WHMCS and cPanel integrations. Security & Scalability: Implemented automated security protocols (SSL, firewalls) for client sites. Team Leadership: Mentored 5 junior developers, streamlining workflows to cut project delivery times by 25%. Hope Spring eCards (UK) Technical Support Specialist April 2022 – Present • Troubleshooting: Diagnosed and resolved 50+ backend functionality issues (PHP, JavaScript) monthly, improving website uptime to 99.9%. • User Experience: Enhanced page speed by 35% through image optimization and code refactoring, boosting mobile user engagement by 20%. • Database Management: Maintained database for 7K+ users, ensuring 100% data integrity and reducing query latency by 50%. Fleekstar LTD Chief Technology Officer July 2020 – Present • Full-Stack Development: Led the end-to-end development of fleekstar.com using PHP. • Product Strategy: Drove a 100% increase in user retention • Team Collaboration: Directed a 5-member cross-functional team, delivering new features ahead of schedule. Qservers Network Limited Web developer / Technical Support Officer March 2020 – July 2020 • • Web Hosting Solutions: Resolved 150+ client hosting issues monthly (DNS, SSL, email configurations), improving client retention by 45%. Technical Guidance: Optimized 50+ SMEs WordPress websites, increasing their organic traffic by an average of 20%. GOD’S TIME COMPREHENSIVE COLLEGE Computer Instructor (NYSC) May 2019 – January 2020 • • • Technical Training: Designed and delivered a 12-week web development curriculum for 100+ students, teaching foundational HTML/CSS and fostering hands-on project creation (e.g., static websites, portfolios). Digital Literacy: Trained 55+ students in Microsoft Office Suite (Word, Excel, PowerPoint), improving their proficiency by 80% through interactive workshops and assessments. Problem-Solving Focus: Introduced coding challenges and debugging exercises, equipping students with critical-thinking skills applicable to software development. OSTANET SERVICES Web Developer January 2016 – March 2020 • • • Client Projects: Delivered 150+ custom websites (WordPress, HTML/CSS, PHP) with a 98% client satisfaction rate. E-Commerce Solutions: Developed 50+ WooCommerce stores API Integrations: Integrated payment gateways (Stripe, PayPal, Paystack) for 50+ sites, reducing transaction errors by 95% COMLAD INNOVATIVE GLOBAL SERVICES Web Developer January 2019 - March 2019 • • Website Redesign: Revamped the company’s LMS platform using PHP and REST APIs, boosting course subscriptions by 300% in 2 months. Staff Training: Conducted training for staff members on CMS usage thereby improving in-house efficiency by 40%. REALITY RADIOVISION SERVICES Student Intern May 2016 – December 2017 • Technical Operations: Maintained and troubleshooted broadcast systems (audio-visual equipment, signal processors), ensuring 99% uptime during broadcasts. • Real-Time Problem Solving: Resolved critical technical disruptions (e.g., signal loss, hardware failures) during live broadcasts, minimizing downtime to under 2 minutes per incident. • System Optimization: Collaborated with engineers to streamline signal routing workflows, reducing setup time for outside broadcasts by 25%. • Safety Compliance: Ensured protocols for equipment handling and electrical safety, achieving zero workplace incidents during the internship. Nigeria Immigration Service Immigration Assistant Officer June – December 2015 • • Technical Support: Provided technical support by assisting individuals with immigration applications, documentation, and compliance requirements. Worked under high-pressure environments, meeting deadlines and ensuring accuracy in handling sensitive client information. EDUCATION Ladoke Akintola University of Technology, Ogbomoso, Oyo State, Nigeria. BACHELOR OF TECHNOLOGY PURE AND APPLIED PHYSICS 2012 - 2018 TRAINING AND CERTIFICATION IT PROJECT MANAGEMENT Indian School of Business 2021 GOOGLE IT SUPPORT PROFESSIONAL CERTIFICATE Google, Mountain View, California, United States 2021 CYBERSECURITY ESSENTIALS Cisco, San Jose, California, United States 2020 CPANEL PROFESSIONAL CERTIFICATION cPanel University, Houston, TX, United States 2020 GOOGLE ANALYTICS INDIVIDUAL QUALIFICATION (IQ) Google Analytics Academy, California, United States. 2019 INFORMATION COMMUNICATION AND TECHNOLOGY CERTIFICATION Ladoke Akintola University of Technology, Ogbomoso, Oyo state, Nigeria. 2012