Tomas Cervera

TOMAS CERVERA Buenos Aires, Argentina • - •-https://ar.linkedin.com/in/tomas-cervera- EXPERIENCE December 2022 - Present PwC - IT Project Manager Responsible for application onboarding, deployment, incident support, automation and documentation for use by the business teams. Oversee administrative tasks, including coordinating meetings, compiling status reports, building reports and dashboards, updating project documentation and managing onboarding/offboarding resources. Manage planning and oversee project results to ensure it is completed in scope and within budget. Connect interdependencies and drive towards a larger program strategy to meet business objectives. Ensuring proper intake of applications and associated processes, ongoing maintenance of application-specific records in service management tools for application-related services. Drive customer satisfaction by the delivery of world class technology solutions CIO Landing, Inc - Dispatcher January 2022 - December 2022 Responsible for assigning, controlling, coordinating and monitoring the workflow, tasks and processes of IT support teams. Provide support to foreign customers/suppliers. Prepare management reports and activity indicators. SCANIA - Logistics Center Intern March 2021 - December 2021 Reception, storage and dispatch of spare parts, engines and supplies. Inventory control, management and optimization. EDUCATION National Technological University (UTN-FRH) 5th year Industrial Engineering student. Secondary Technical School N°4 I AIR BRIGADE Aeronautical Technician April 2019 - December 2025 April 2012 - December 2018 SKILLS Languages: English (Advanced) FCE Cambridge First Certificate, Spanish (native) Certifications: ITIL 4 - IT Service Management AZ-900: Microsoft Azure Fundamentals PL-900: Microsoft Power Platform Fundamentals Highly organized, proactive and motivated with strong prioritization skills, innovation and problem solving skills, with the ability to deliver value-added support to business partners and clients in a timely and accurate manner. Flexibility and willingness to accept new assignments and challenges in a rapidly changing environment, as well as handling multiple task and changing priorities on a daily basis.