Tomara Donnachie

TOMARA DONNACHIE E:-P: - A: 82 Dunlop St E #2, Barrie, ON L4M 1A4 ❘ ❘ P RO F ES SI O N A L S U M M A R Y Qualified worker with 2 years of experience in fast-paced customer service and call center environments. Personable and professional under pressure. ❘ W O RK HI S T O R Y Freelancer - Freelancer Barrie, ON • 10/2017 - Current • Completed various tasks as a freelancer, including data entry, customer service, transcription, among other tasks. Northern Call Solutions - CUSTOMER SERVICE REPRESENTATIVE Barrie, ON • 05/2017 - 10/2017 • Took charge and answered questions dealing with billing concerns, and processed payments for outstanding bills. • Helped customers with concerns dealing with their products, i.e home phone, internet, and cable. • Would make conversation with customers, to reach, and often exceed, sales targets. Zehrs - CASHIER Barrie, ON • 11/2014 - 02/2015 • Processed payments by check, cash, debit and credit and maintained accurate drawers. • Bagged items to prevent fragile products from being damaged or broken. • Kept checkout areas clean and neat to maintain a professional appeal. • Scanned items, weighed special purchases and entered codes to properly price items. • Created and maintained cash reports at end of each shift. Eric's Burgers & Poutine - CASHIER Barrie, ON • 08/2012 - 09/2013 • Prepared and served food to customers in a timely manner. • Prepared food with knives, and several other utensils. • Performed additional duties as needed by manager, and will take charge and do additional tasks as needed. ❘ L A N G UA G E S SK I L L S • Proficient in Microsoft Excel, Photoshop, Open Office, Microsoft Office, Social Media, Google Docs • Self-motivated • Quick learner • Goal-oriented • Motivated team player • Exceptional time management skills • Strong conflict resolution skills • Strong interpersonal skills ❘ ED UC A T I O N May 2015 Independent Learning Center Barrie, ON GENERAL EQUIVALENCY DIPLOMA English, French