Toluwalogo Adeyemi Jacob

 ADEYEMI-JACOB TOLUWALOGO Ibadan, Oyo State, Nigeria - |-| LinkedIn https://www.linkedin.com/in/toluwalogo-adeyemi-jacob-?trk=contact-info PROFESSIONAL SUMMARY Highly skilled professional with proven expertise in customer service, marketing, and administrative support. Demonstrates adaptability to evolving technologies, proficiency in virtual collaboration tools, and strong organizational skills, including scheduling, payroll, and diary management. Committed to driving operational efficiency and fostering strong client relationships in dynamic environments. EDUCATION University of Ibadan, Ibadan, Oyo State, Nigeria Bachelor of Arts (B.A.) in Linguistics and African Languages WORK EXPERIENCE Correspondence officer Jan. 2025 - Oct. 2025 Logged and register each document using an approved tracking system (manual or electronic) Route documents to the appropriate internal recipients for attention or action. Present memos and documents to the VC for review comment and signature. Dispatched signed documents to the appropriate recipients or departments. Virtual Assistant – AfroConnect Nov. 2023 – May 2024 Managed social media accounts, increasing brand visibility by 20%. Tracked and responded to email correspondence, ensuring timely replies. Supported budget preparation and promoted departmental financial efficiency. Scheduled and coordinated meetings, conferences, and appointments. Customer Care Representative – Zaron Cosmetics May 2018 – June 2019 Boosted revenue growth by 30% through strategic customer engagement. Improved customer retention via consistent follow-ups with potential and existing clients. Streamlined customer care processes for enhanced operational efficiency. Collaborated with operations to resolve customer issues effectively. Sales Representative – Ashabi Fabrics, Ibadan, Oyo State Jan. 2016 – April 2018 Built and maintained strong customer relationships through exceptional service. Increased customer retention by 40% and brand visibility by 30%. Worked with marketing to execute successful promotional campaigns. LEADERSHIP & VOLUNTEER EXPERIENCE Vice President – Linguistics Student Association June 2023 – April 2024 Social Committee Member – Linguistics Student Association, University of Ibadan July 2023 Carnival Committee Member – Queen Idia Hall, University of Ibadan June 2023 SKILLS Customer Relationship Management (CRM) Email and Calendar Management Social Media Management Budgeting & Scheduling Strong Communication and Interpersonal Skills Microsoft Office Suite & Google Workspace Language: English, Pidgin, Yoruba, German (intermediate) REFERENCES PROFESSOR ALAO - MR ARINOLA DAVID -