Toluwa Veronica Ogunyeye

With a solid background in customer service and Telemarketing, I’ve spent the past few years connecting with clients, solving problems with a smile, and turning conversations into conversions. I’ve worked across phone, email, and chat platforms — always focusing on building trust and delivering excellent support.

In telemarketing, I know how to capture attention quickly, ask the right questions, and guide prospects toward decisions that truly meet their needs. I’m comfortable handling objections, following scripts when needed, but I’m even better at thinking on my feet and keeping things human and relatable.

On the creative side, I have a passion for design — from clean, eye-catching layouts to engaging visuals that leave an impression. I bring a designer’s eye to every customer-facing task, helping brands communicate clearly and professionally.

Skills & Abilities:

• Clear and professional communication (voice and written)
• Sales persuasion techniques and lead conversion
• CRM tools (e.g., HubSpot, Zoho, etc.) and call tracking systems
• Customer support platforms (e.g., Zendesk, Freshdesk, LiveChat)
• Graphic design using tools like Canva or Adobe Express
• Time management and multitasking under pressure
• Empathy, patience, and active listening

I’m passionate about people, driven by results, and always looking for ways to improve both the customer journey and the business outcome.