Todd Lee
5392 Old Dairy Ct, 91902 *- *-
W O R K E X P E R I E N C E
Skydiving Innovations, San Diego, California
Co-Owner, Jan 1986 - Present
Confer with staff at a chosen event site to coordinate details.
Inspect event facilities to ensure that they conform to customer requirements.
Consult with customers to determine objectives and requirements for events such as meetings, conferences, and conventions.
Meet with sponsors and organizing committees to plan scope and format of events, to establish and monitor budgets, or to review administrative procedures and event progress.
Review event bills for accuracy, and approve payment.
Evaluate and select providers of services according to customer requirements.
Negotiate contracts with such service providers and suppliers as hotels, convention centers, and speakers. Maintain records of event aspects, including financial details.
Conduct post-event evaluations to determine how future events could be improved. Hire, train, and supervise volunteers and support staff required for events.
Direct administrative details such as financial operations, dissemination of promotional materials, and responses to inquiries.
Obtain permits from fire and health departments to erect displays and exhibits and serve food at events. Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.
File and retrieve corporate documents, records, and reports. Make travel arrangements for all people needed for the event
Global Fax Network, San Diego, California
Co-Owner, May 1986 - Present
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
Sea World, San Diego, California
Senior Human Resouces, Apr 1979 - Sep 1991
Address employee relations issues, such as harassment allegations, work complaints, or other employee concerns. Analyze employment-related data and prepare required reports.
Conduct exit interviews and ensure that necessary employment termination paperwork is completed. Conduct reference or background checks on job applicants.
Confer with management to develop or implement personnel policies or procedures. Contact job applicants to inform them of the status of their applications.
Develop or implement recruiting strategies to meet current or anticipated staffing needs. Hire employees and process hiring-related paperwork.
Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities.
Interpret and explain human resources policies, procedures, laws, standards, or regulations. Interview job applicants to obtain information on work history, training, education, or job skills.
Maintain and update human resources documents, such as organizational charts, employee handbooks or directories, or performance evaluation forms.
Perform searches for qualified job candidates, using sources such as computer databases, networking, Internet recruiting resources, media advertisements, job fairs, recruiting firms, or employee referrals.
Prepare or maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions, using human resources management system software.
Provide management with information or training related to interviewing, performance appraisals, counseling techniques, or documentation of performance issues.
Review employment applications and job orders to match applicants with job requirements.
Schedule or administer skill, intelligence, psychological, or drug tests for current or prospective employees. Schedule or conduct new employee orientations.
Select qualified job applicants or refer them to managers, making hiring recommendations when appropriate. Advise management on organizing, preparing, or implementing recruiting or retention programs.
E D U C A T I O N
Mission Bay High School, San Diego, California
High School Diploma
