Tochi Glory Ahuonyenakara

TOCHI GLORY AHUONYENAKARA Owerri. Imo State, Nigeria---linkedin Professional summary Experienced professional with over 4 years experience in customer support,sales,personal assistance and administrative support. Recently completed supporting courses in virtual assistance,customer support, Appointment setting,lead generation, Telemarketing , Email marketing and Email management. Proficient in providing assistance to executives and managing administrative tasks with precision. Possessing exceptional communication skills, customer retention, time management, calendar management , possessing a proven track record of success in customer relationship and problem solving, lead generating . Dedicated to delivering exceptional service and support to client with a strong commitment efficiency and professionalism Skills ❖ Customer support Email management ❖ Virtual assistance Email marketing ❖ Service sales Appointment setting ❖ CRM Software Telemarketing ❖ Calendar management Lead generation Experience 04 2024 - PRESENT La Crystal water company-sales/receptionist ● Successfully retained customers through communications,follow ups and satisfactory services ● Attained increased sales through effective customer relationship ● Acknowledging, Troubleshooting and resolving customers complaints that bright about customer retention ● Providing friendly and efficient services to customers making their experience worthwhile. 2 11 2022 - 11 2023 Imo state government house,Owerri, [NYSC] - Office assistant ● Managed daily tasks for different department ● Arranged and scrutinized documents with proper attention to details,identifying errors for correction ● Acted as primary contact for clients Education 10 2016 - 11 2021 -University of Nigeria - Degree Bsc.ED [Political science] Volunteering- Conns Limited- Executive assistant Certification Digital witch IT support- On demand IT skills