Tobore Ogheneovo

TOBORE OGHENEOVO Contact Address: 6 Wilson Close, Liverpool Estate, Satellite Town Phone :-,- Email :-PROFESSIONAL SUMMARY • • • • • • • • • Talented with team leadership, planning and organisational skills Exceptional management abilities and result driven approach Industrious and enthusiastic. I have proven to consistently meet productivity and customer service objectives. Diplomatic in resolving internal and customer related issues to maximise results. Motivated and highly adaptable in managing multiple projects at the same time. A team player with excellent interpersonal, communication and conflict resolution skills. Good at delegating tasks to drive goal achievement while cultivating a productive and serene work environment. Result driven, focused on continuous improvement to drive growth and maximise profits. Ready to take on challenging roles in order to meet goals and surpass expectations. WORK HISTORY Manager, 04/2022 to 09/2023 Tonese Mega Services Ltd – Lagos, Nigeria • • • • • • • Applied expertise in team leadership to address performance issues and motivating staff to achieve their goals. Conducted risk assessments in relation to administrative duties to achieve regulatory compliance. Oversaw the running and management of projects in order to achieve maximum productivity Handled staff and contract staff complaints and rectified product and service issues. Reported to the C.E.O and assisted in planning workload of staff effectively and strategically. Assisted in the implementation of corrective actions and improvements to company operations. Implemented policies and processes to aid operational performance. Supervisor/Manager, 05/2011 to 01/2021 T-shirt Factory Nigeria – Lagos, Nigeria • • • • • • • • • • • • • • • • Increased productivity through task based scheduling and staffing optimization Assisted in the day to day running of company activities from staff recruitment to budgeting Liaised with customers in order to resolve product issues and increase staff performance. Managed successful job executions from the start of production to the end. Implemented time management strategies to increase production output. Applied knowledge of customer relation to foster business relationship and ensure continuity of rendering services. Delivered solution-oriented support for staff through analysis and impactful trouble shooting. Increased team productivity through effective staff planning, coordination and task delegation. Maintained a tidy working area to create a risk-free productive environment. Performed quality and safety checks to ensure all specifications are strictly adhered to. Dealt with customer complaints and rectified product and service issues. Built customer retention and satisfaction by delivering top quality service. Offered instruction, coaching and motivation for enhanced team morale. Led by example to maintain team motivation, ensuring daily tasks were performed accurately and efficiently. Promoted merchandise sales to grow and maximise income. Maintained documents and records to comply with internal policies and external regulations. EDUCATION Post Graduate Degree in Journalism School of Media and Communication, Pan Atlantic University – Lagos,Nigeria 09/2012 to 08/2013 Bachelor of Arts, English Language and Literary Studies Delta State University – Delta, Nigeria 05/2005 to 09/2008 SKILLS • • • • • • Project Management Commercial Awareness Conflict Resolution Ability to work under pressure Goal setting and project budgeting Business Administration and Policy development