As a young professional with over four years of experience in operations management and customer success, I've improved customer satisfaction and operational efficiency. As a customer success specialist at Moove, I reduced onboarding time and increased revenue through data-driven insights and proactive user feedback. I have a track record of developing and implementing strategies to reduce churn, increase customer engagement, and sustain customer loyalty. My technical background with products like Zendesk, Freshdesk, and Google Workspace allows me to provide outstanding customer service and streamline communication processes.