Titilope Olubunmi Olujobi

Titilope Olubunmi Olujobi

$5/hr
Virtual Assistant | Customer Service| Telemarketing | Sales Specialist
Reply rate:
-
Availability:
Hourly ($/hour)
Location:
Lagos, Lagos, Nigeria
Experience:
2 years
OLUJOBITI TI LOPEOLUBUNMI LagosSt at e, Ni ger i a|-| ol uj obi ol ubunmi @gmai l . com | Li nkedI n PROFESSI ONALSUMMARY Apr oact i v ev i r t ualassi st antwi t hov er3y ear sofexper i encecont r i but i ngt oor gani zat i onalsuccesst hr oughhar dwor kanddedi cat i on wi t hacl earunder st andi ngofcust omersuppor t ,busi nessadmi ni st r at i onanddev el opment ,i nboundandout boundsal es,mar ket i ng, andsal escl osi ng.Possesspr ov ent r ackr ecor dsofexceedi ngmont hl ysal esquot asby50%anda60%l eadconv er si onr at et hr ough col dcal l i ng. Ski l l edatdev el opi ngandmai nt ai ni ngcl i entr el at i onshi psandhi ghl ycommi t t edt owor ki ngwi t hat eam t oachi ev esuccess. Out st andi ngcommuni cat orof f er i nggr eatcust omerr et ent i onpr act i cesandI ncr easedcl i entsat i sf act i onby32%. Mot i v at edt ol ear n, gr owandexcel i naf ast pacedi ndust r yof f er i ngcar eerbl ossomi ngandv al ueaddi t i on. AREAOFEXPERTI SE ● Ef f ect i v eCommuni cat i on ● Col dCal l i ng ● Team Management ● Techni cal Ski l l s ● At t ent i ont odet ai l ● Sal esCl osi ng ● Mi cr osof tSui t e ● Teamwor kandCol l abor at i on ● Conf l i ctResol ut i on ● Sal es&Mar ket i ng ● Dat aEnt r y&Enumer at i on ● Googl eWor kspace ● Negot i at i onSki l l ● WebResear ch ● Appoi nt mentSchedul i ng ● Fi nanci al Recor di ng ● Busi nessManagement ● Fi nanci al Anal y si s SKI LLSOVERVI EW ● ● ● ● Excel l entv er balandi nt er per sonalcommuni cat i onski l l swi t hademonst r at edabi l i t yt owor ki nat eam env i r onmentandbui l d r el at i onshi pswi t hi nt er nal andext er nal or gani zat i ons. I mpeccabl eey esf ordet ai l st hatensur et hequal i t yofpr oduct sbef or esendi ngt ocl i ent s,t husi mpr ov i ngov er al lpr oduct i v i t yand ef f i ci encyl ev el sf ormul t i di sci pl i nar yt eams. Abi l i t yt oef f ect i v el ymanageal ar get eam f orpr oduct i v ewor kdel i v er i es. Pr of i ci encyi nappl y i ngmet hodol ogi esandpr ocedur esf orcont r ol l i ngcostandr el at edel ement st oensur eser v i cesar epr ov i dedi n at i mel yandef f i ci entmanner . WORKEXPERI ENCE Sal es Repr esent at i v e- Soni kJapanNi g.Lt d, LagosSt at e, Ni ger i a ● Respondedt oov er250col dandwar m cal l st opot ent i alcust omer st ocr eat eawar enessaboutt heav ai l abl epr oduct sr esul t i ngi n 30%cust omerr et ent i onand60%onboar di ngofnewcust omer s. ● Sour cednewpr oduct st hatcoul dexpandt hepr oductbaseoft hecompanyr esul t i ngi nani ncr easei npr of i tmar gi nby65%. ● I ni t i at edr equi r edact i onf orr esponset ocust omerser v i cer equest sf oror der spur chasei ncl udi ngcust omeri nf or mat i on,and communi cat echangest ot heappr opr i at edepar t ment swhi chl edt oa65%i ncr easei nnewor der sanddel i v er yr at e. ● Suppl i edmanagementwi t hr epor t soncust omerneeds,pr obl ems,i nt er est s,compet i t i v eact i v i t i es,andpot ent i alf ornewpr oduct s andser v i ces. ● Per f or medcost benef i tandneedsanal y si sofexi st i ng/ pot ent i al cust omer st omeett hei rneeds. I nt er n ( Fi nance Depar t ment - Tot al E&PNi gLTD ● Assi st ed t he f i nance coor di nat orwi t hf i nanci almodel i ng r esul t i ng i n an 80% i mpr ov ementi nf i nanci almodel i ng and i mpl ement at i ons. ● Pr ov i dedgener alaccount i ngsuppor tsuchasaccountr ecei v abl es,pay abl es,andbankst at ementr econci l i at i ont ot hef i nance coor di nat or . ● Pr ov i dedsuppor tf ort heannual budget i ngpr ocessandpay mentpr ocessi ng. ● Assi st edwi t hal l dat aent r y , st at i st i cal anal y si s, andot herspeci al pr oj ect sasr equi r ed. ● Col l abor at edwi t ht hef i nancet eam ony ear l yf or ecast i ngef f or t s Teacher - Aki nr ot oy eMemor i al School s, LagosSt at e, Ni ger i a ● Pr ov i ded act i v i t i es and oppor t uni t i es t hatencour aged i nqui si t i v eness,expl or at i on,and pr obl emsol v i ng appr opr i at et ot he dev el opment al l ev el sandl ear ni ngst y l esoft hest udent s. ● Adapt edt eachi ngmet hodsandi nst r uct i onalmat er i al st omeetst udent s’v ar y i ngneedsandi nt er est sandt hi si mpr ov edt he cogni t i v eandcr i t i cal t hi nki ngoft hest udent s. ● Wr ot eandcompi l edi ndi v i dualassessment sofeachst udent ' sdev el opment ;compl et eddai l yi nv ent or i es,at t endance,andr el at ed r epor t sasappr opr i at e. ● Metandwor kedwi t hot hert eacher sandsuper v i sor st odi scussschool pol i ci es. ● Hel pedst udent spr epar ef orst andar di zedt est i ngandOv er sawst udent sdur i ngr ecess, l unch, andot heract i v i t i es. EDUCATI ON ● Hi gher Nat i onal Di pl oma ( HND- Feder al Pol y t echni c, Bi da, Ni gerSt at e, Ni ger i a ● Or di nar y Nat i onal Di pl oma ( OND- Feder al Pol y t echni c, Bi da, Ni gerSt at e, Ni ger i a i n i n Busi ness Admi ni st r at i on and Management Busi ness Admi ni st r at i on and Management CERTI FI CATI ONSANDAWARDS ● ● ● ● HubspotI nboundMar ket i ngCer t i f i edbyHubspotAcademy Cust omerSer v i ce: Pr obl emsol v i ngandTr oubl eshoot i ngCer t i f i edbyLi nkedI nLear ni ng Cust omerSer v i ce: Ser v i ngCust omer st hr oughChatandt extCer t i f i edbyLi nkedI nLear ni ng Googl eSui t e( GSheet , Gmai l , Docs, Cal endar , Dr i v e, MeetandChat )Cer t i f i edbyCour ser a
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