Titilayo Esther Ogedengbe

I am a highly motivated and detail-oriented professional with strong expertise in customer support, chat assistance, digital marketing, sales, and administrative operations. With several years of hands-on experience supporting businesses across various industries, I’ve developed a deep understanding of how to create value by putting customers first while keeping internal processes efficient and aligned.

My strength lies in effective communication—whether through live chat, email, or phone support. I ensure that every interaction is clear, courteous, and helpful. I don’t just solve problems; I build trust and long-term relationships with customers. My approach is always empathetic, patient, and solutions-focused.

In sales and marketing, I bring a results-driven mindset. I’ve helped teams generate leads, convert prospects, and follow up with clients to boost retention. I’m skilled at creating marketing content, crafting persuasive messages, and supporting product campaigns with customer insights that drive better decision-making.

On the administrative side, I am highly organized and proactive. From managing schedules and documentation to handling CRM tools and client onboarding, I ensure smooth daily operations and help teams stay focused on their core goals. I am comfortable using platforms like HubSpot, Trello, Slack, and G Suite, and I adapt quickly to new tools.

What sets me apart is my ability to wear multiple hats while delivering consistent, high-quality service. I thrive in fast-paced, remote environments and bring a positive, can-do attitude to every task. I believe in continuous learning and always look for ways to improve workflows and enhance the customer experience.

Whether you need someone to manage your chat support, boost your sales, coordinate administrative tasks, or support your marketing campaigns, I bring the versatility and commitment your business needs. I’m not just a freelancer, I’m a reliable partner in your growth.

Let’s work together to take your customer experience and team efficiency to the next level.