Titilayo Elizabeth

OLADEINDE TITILAYO Lagos, Nigeria • - •-LinkedIn (hyperlink URL) Administrative Virtual Assistant SUMMARY An experienced administrative virtual assistant, i help in managing businesses or executive tasks remotely. Skilled in handling email correspondence, scheduling meetings, organising files, and performing basic research with strong organisational skills, attention to detail, and proficiency in microsoft office software. CORE SKILLS ● ● ● Communication Skills Time Management Organisational Skills Tech Savviness ● ● ● ● Problem-Solving Abilities Attention to Detail Confidentiality Customer Service Skills ● ● Microsoft Offices or Google Workspaces Project management tools PROFESSIONAL EXPERIENCE Vsavvy Academy, Lagos, Nigeria July 2024 – Present Admin virtual Assistant ● Streamlined scheduling processes by implementing a new calendar management system, reducing appointment clash by 30% ● Organised and facilitated virtual and academic calendar, including zoom meetings, increasing class attendance by 30% and receiving positive feedback from 90% of the students. ● Prepared and proofread academic materials, such as course outline, resulting in 100% error-free documentation and positive feedback from tutors. ● Analysing feedback and identifying areas for improvement that led to a 15% increase in overall satisfaction ratings from the students. Chuvie Decor, Abuja, Nigeria February 2020 – December 2023 Office Support Specialist ● Organised local and international travel arrangements for executives, including flights, accommodations, and itineraries, reducing travel-related issues by 40% and saving the company 15% in travel costs through strategic booking. ● Managed high-volume emails, increasing response rates by 50% and ensuring timely follow-ups by ● ● ● ● implementing an efficient email sorting and labelling. Scheduled and arranged virtual meetings and ensured they were handled seamlessly. Handled and prioritised executive email communication, improving response efficiency Developed and delivered engaging sales presentations to convey products benefits Retained excellent customer satisfaction ratings through outstanding service delivery EDUCATION TAI SOLARIN UNIVERSITY OF EDUCATION, Ogun State, Nigeria September, 2018 CERTIFICATIONS & OTHER ● ● V-savvy Academy: Virtual Assistant training workshop Certificate of Digital and Online Entrepreneurship -