Tissa Key Averilla

Executive Virtual Assistant Experienced Virtual Assistant specializing in social media management and administrative tasks. Skilled in creating engaging content, scheduling posts, and analyzing social media performance. Proficient in managing calendars, coordinating tasks, and streamlining workflows to enhance efficiency and brand visibility. EDUCATION Bicol State College of Applied Sciences and Technology Bachelor in Secondary Education Completed in 2020 Bicol State College of Applied Sciences and Technology Masters of Arts in Education 2023 PROFESSIONAL EXPERIENCE Social Media Manager Freelance October 2024 – December 2024 Key responsibilities: Create social media contents using creatieai. Create email marketing emails through Klaviyo and Mailchimp. Find leads for the company. Researched about direct and indirect competitors. Tutor Our Wonder Learners | September 2023 - present Bicol State College of Applied Sciences and Technology Bachelor of Science in Architecture- Key responsibilities: Teach my tutees about their lessons making sure they are not behind. Assist my tutees in doing their assignments and projects. Track their improvements. Event Secretary Camsur Watersports Complex. | May 2012 - Nov 2014 CONTACT Coordinates with the clients regarding their event. Manage the company’s email. Monitor the daily events by using google calendar. Creates appointments with lead clients. - Customer Service Representative - Sutherland Global Services| January 2012 - May 2012 San Felipe, Naga City TOOLS Klaviyo Mailchimp Trello Google Suite SalesForce SURGE GRADUATE: MVA 000-290 Takes calls for Intuit Quickbooks registration and help clients register their products. Address the problems encountered by the client and upsell some products. TOP SKILLS Hard Skills Blog writing and content creation CRM software knowledge Social media communication tools Social media content creation Email marketing tools Soft Skills Strong organizational skills Resilience in handling feedback or corrections Communication Multi-tasking