I am a dedicated and multilingual remote professional with 3+ years of experience across customer support, travel consulting, and iGaming support. I bring a rare combination of communication skills, cultural awareness, and technical adaptability that makes me an asset in fast-paced, client-facing roles.
As a travel specialist, I have hands-on experience planning and guiding tours, assisting international clients, and crafting personalized travel experiences. My background in International Relations gives me a strong foundation in cross-cultural communication and client relationship management.
In customer support, I excel at resolving issues efficiently, maintaining high satisfaction rates, and adapting my tone to suit diverse audiences. I am comfortable working across live chat, email, and ticketing platforms.
In the iGaming space, I understand the importance of quick response times, responsible gaming awareness, and maintaining professionalism under pressure. I am familiar with the expectations of players and the compliance-sensitive nature of the industry.
I am fluent in Georgian, English, with developing Spanish and Russian — making me especially valuable for international and multilingual support teams. I am highly organized, self-motivated, and experienced in remote work environments.
I am currently expanding my technical skill set into QA testing and IT, which further strengthens my ability to understand and communicate product-related issues to end users.