Tinashe Mutana

TINASHE MUTANA SAST UTC +2 Time Zone ( Available for Remote Global Teams ) SUMMARY Detail-oriented Administrative and Data Entry Professional with 3+ years of experience in administrative support, email management, appointment scheduling, and accurate data entry. Proven ability to manage digital files, maintain data accuracy, and handle confidential information with reliability and strong attention to detail. Proficient in Microsoft Office and Google Workspace, with excellent organizational and time management skills. WORK EXPERIENCE Data Entry Specialist-Pinols Holiday Homes Remote UAE Jun 2024 - Feb 2026 Managed 30-60+ guest enquiries per week ensuring timely responses to booking confirmations, changes and Check-in coordination. Accurately entered and maintained 1000+ reservation and guest records achieving 99% data accuracy. Updated and verified 20-40 property listings and operational documents, reducing booking discrepancies. Administrative assistant-Thompsons Real Estates Remote USA Jan 2023- Apr 2024 Managed over 100 emails daily, prioritizing inquiries, scheduling updates and client assistants. Scheduled and coordinated over 20 appointments per work which ensured smooth communication between clients and the internal team. Improved digital file organization systems reducing document retrieval time by an estimated 20-40%. Administrative Assistant, Scottish streetwear Remote Australia Feb 2021 - Dec 2022 Engaged with 40-70 customers via online platforms responding to inquiries. Processed 40-70 orders per week ensuring accurate data entry and timely follow. Maintained customer relationships and followed up which increased sales by 20%. EDUCATION Bachelor of Science in Quantity Surveying National University of Science and Technology Specialization in Construction Estimation and Contracts. Aug 2023 - Present High School Diploma Chaplin High School Ordinary level and Advanced Level focusing in sciences Jan 2016 - Dec 2021 TECHNICAL SKILLS Data Entry & documentation, Time management, typing 70 WPM Microsoft Office / Google workspace -google sheets, docs Microsoft excel, word, project, PowerPoint CRM Systems-Zoho & HubSpot Emailing-Outlook, Gmail Remote collaboration tools (Slack, Zoom, Teams Customer support and client relations Fluent in English both writing and speaking