Tinarae-
Bachelor Degree | Nov. 2018 | Colorado Technology University Online
Major: Science in Accounting Degree
Diploma | 2001 | Glenbard East Highschool
Major: General
Minor: Keyboarding, Photography, and Digital Darkroom.
Skills & Abilities
Management
Retail management positions at various high-profile companies
Supervised the warehouse staff to ensure accuracy while working for Anixter Fasteners.
Dispatching and managing a group of 10 employees or more
Lead Install Coordinator for Perfect Home Services
Communication
High volume emails 
Call center experience
Diga-Talk with computer and handheld radio experience
Text and face time communication experience
Experience
Lead Install Coordinator | Perfect Home Services | Jan. 2020 – present 
Coordinate Installation, watched over installers
Kept track of hours
Register equipment
Permit applications
Schedule and reschedule clients 
Handle high volume calls and some out bounding calls
Customer complaints and escalade them to the right manager  
High volume emails 
Enter client and payment information in the data base
Scheduled the technicians for the day
Keep track and get updates from the technicians
Took Marketing calls in for Sales and scheduled them
Set up Technician Generated Leads for the Sales team
Dispatcher/Customer Service | tovar Snow Professionals | Nov. 2018- April 2019
Tracked employees’ hours and recorded hours in SharePoint
Used GPS to track the employees in the field
Recorded all locations 
Recorded all chemicals that were used
Recorded and entered any emergency breakdowns.
Billing Administrator | emergency Breakdown Service | MAy 2013- Dec. 2015
Complied data from vendor invoices and supporting documents to verify accuracy of billing data
Received documents to verify receipt of items orders
Compared invoices against purchased orders and shipping
Managed to read computer files & figures to determine prices and discounts
Collect and Process Credit Cards
Warehouse Administrator | Anixter Fasteners | July 2010-Oct 2012
Generated accurate and timely invoices
Contacted vendors & buyers regarding errors in partial & duplicate shipments, prices and substitutions
Maintained file of returnable items received form and returned to vendors
Prepared vouchers authorizing payment to vendors ensuring accurate check 
Processed milestone, progress and final invoices for trade and inter-company clients
Entered and Processed purchase orders
Handled and Expedited Customer Sale Orders
References:
Please let me know if you need any References.