Timothy Okwoli Ihiabe

I am Timothy Ihiabe, a data analyst with over 2 years of experience in helping organizations make data-driven decisions and optimize their performance. I am passionate about finding patterns and insights in data and turning them into compelling stories and visualizations.

Some of the skills and tools I use as a data analyst are:

• Data collection and cleaning using SQL, Python, and Excel
• Data visualization and reporting using Tableau, Power BI,
• Data storytelling and communication using PowerPoint, Word, and Medium

Some of the projects and work experiences that I am most proud of are:

• Analyzing customer feedback data from multiple sources and creating a dashboard that tracks customer satisfaction and loyalty metrics for a leading e-commerce company. I used Python to clean and analysed the data, and Tableau to create an interactive and user-friendly dashboard. As a result, the company increased its customer retention rate by 15% and improved its customer service quality.
• Conducting a market research and competitor analysis for a new product launch for a health and wellness company. I used SQL and Excel to collect and process data from various sources, such as surveys, reviews, and social media. I used Power BI and Google Data Studio to create a comprehensive report that summarizes the market size, trends, opportunities, and threats for the new product.