Timothy Kwartei Quartey

TIMOTHY KWARTEI QUARTEY Phone:- /- / Email:- Profile As a motivated and enthusiastic professional, I have gained extensive experience in corporate affairs, human resources, and operations management. In addition to being highly proficient in Microsoft Office and Google Docs, I am skilled in file, picture, and video editing. I possess strong computer troubleshooting skills and am keen on project management and strategic planning. My approach integrates effective communication, critical thinking, and a commitment to innovation, which drives my passion for delivering exceptional service and results. WORK EXPERIENCE Project Officer – Partner Coordinator Axis Human Capital Limited, Dzorwulu (June 2023 – Present) 1. Design flyers for job openings specifically for promotion on designated social media platforms. 2. Identify the recruitment needs of clients and devise effective strategies to meet them. This involves determining where to search for candidates, how to search, and who to shortlist, as well as designing tools for selection, screening, and testing. 3. Generate clear job descriptions and assist in developing recruitment and interview plans for each open position. 4. Conduct phone screenings, interviews, and various assessments as part of the selection process. 5. Ensure accurate data entry at all stages of recruitment, training, and placement processes. 6. Liaise between stakeholders and partners on all activities or events. 7. Assist all field agents with their work and ensure all data they report is accurate and devoid of errors. Executive Assistant and IT Support Manager Cynsett Motors, Madina (October 2022 – June 2023) 1. Provided high-level administrative support to the CEO including scheduling meetings, managing calendars, and making travel arrangements. 2. Screened and directed phone calls and emails, responding to inquiries as appropriate and prioritizing urgent requests. 3. Handle other administrative tasks as assigned, such as processing expense reports, managing incoming and outgoing mail, and coordinating office events or activities. 4. Managed and filed monthly tax returns for the company. 5. Oversaw the installation, maintenance, and troubleshooting of hardware, software, and network systems, ensuring reliable and secure operations. 6. Evaluate new technology solutions and make recommendations to the CEO, weighing factors such as cost, effectiveness, and compatibility with existing systems. Operations Assistant Platinum Shipping and Logistics Ltd, Tema (September 2020 – September 2022) 1. Monitored and maintained accurate records of inbound and outbound shipments, ensuring timely and efficient delivery to customers. 2. Proactively communicate with clients regarding the status and location of their shipments, providing updates and addressing any concerns or issues. 3. Managed pre-shipment customs formalities and documentation to ensure compliance with all relevant regulations and standards. 4. Oversaw invoicing and billing processes, verifying the accuracy and completeness of all financial transactions. 5. Arranged and scheduled shipments for export, coordinating with carriers and logistics partners to optimize delivery times and costs. 6. Provided technical support and troubleshooting for all IT-related issues, ensuring smooth and reliable operations of systems and tools. HR Assistant (National Service) Expro Gulf Ltd-Ghana, Takoradi (September 2019 – September 2020) 1. Maintained accurate and up-to-date employee files and CVs, ensuring compliance with company policies and legal requirements. 2. Coordinated and managed the process for obtaining and renewing expatriate visas, work permits, training certifications, licenses, and other official documents, liaising with government agencies and internal stakeholders to ensure timely and effective outcomes. 3. Prepared and submitted regular reports on training and succession planning activities for both local and expatriate staff by Petroleum Commission requirements and internal standards. 4. Communicated and disseminated important updates and changes from the Head Office to my branch of operations, ensuring timely and effective implementation of new policies and procedures. 5. Managed employee relations issues at my branch of operations, providing guidance, support, and feedback to team members and reporting key information to the Head Office every week. 6. Facilitated expatriate travel arrangements, including flight schedules and logistics, to ensure efficient and effective deployment and management of personnel. 7. Maintained a comprehensive schedule of all expatriate staff in-country and pending arrival, coordinating with the immigration service to ensure compliance with visa and residency requirements. Corporate Affairs Department Assistant (Intern) Ghana National Petroleum Corporation, Tema (July 2017 - August 2017 & August 2018) 1. Conducted comprehensive daily media scans of both print and online sources to identify news and information relevant to the Corporation, compiling and editing content for inclusion in the company's internal newsletter. 2. Collaborated with key stakeholders across various departments to conduct in-depth interviews and research for feature articles and profiles highlighting the company's achievements, initiatives, and personnel, disseminating this content via the internal newsletter. 3. Coordinated with the health and safety department to produce a high-quality and engaging video showcasing the Corporation's fire drill procedures, providing critical information and visual aids to inform and educate employees, regulatory bodies, and other stakeholders. 4. Managed the inventory and distribution of the Corporation's branded merchandise, ensuring accurate records and timely delivery by company policies and guidelines. Consumer Retail Banking Department Assistant (Intern) CalBank PLC, 23 Independence Ave, Accra (July 2018) 1. Facilitated the account opening process for walk-in customers, ensuring adherence to company policies and regulatory requirements, and delivering a high level of customer service and satisfaction. 2. Contributed to the success of the sales team by providing support on sales runs, including customer engagement, data entry, and administrative tasks. 3. Organized and maintained physical and electronic account files, applying color-coded labels and other categorization methods to ensure easy access and retrieval of information. EDUCATION BA Communication Studies Central University, Miotso, (January 2016 - July 2018) West Africa Senior Secondary School Certificate Pope John Senior High School, Koforidua (September 2012 – May 2015) LEADERSHIP & VOLUNTEER EXPERIENCE Organizing Secretary Ghana United Nations Students and Youth Association (September 2014 – May 2015) PROFESSIONAL DEVELOPMENT 1. Performance Management Training Axis Human Capital Limited, September 2024 2. Web Development Certification Generation Ghana, July 2024 3. Cybersecurity Prep Course Lloyd Ramsey, May 2023 4. ICIP Certification OPSWAT Academy, March 2023 5. The Ultimate Microsoft Office 2016 Training Bundle Simon Sez IT, December 2018 SKILLS-. Microsoft Office Applications Graphic Design Software (Canva and Photoshop) IT Technical Support Video Editing (Filmora, Premier Pro) Communication Skills Administrative Skills and Tools (Trello, Slack) Accounting Skills Event Porter INTEREST AND ACTIVITIES Freelance Computer and Phone repairs service, Video editing, Graphic designing, playing Scrabble and Monopoly, Biking, Basketball, Swimming, and Basic IT training. REFERENCES Available upon request