Timothy James Seloza

Timothy James Seloza Block 10 Lot 5, John Street, Lynville Residences Brgy. San Nicolas, San Pablo City, Laguna, Philippines 4000 Contact Numbers: - Email address:- CAREER PROFILE An IT graduate with an ambition of being the best specially in the field of Web or software development database management, network and technical support specialist. Capable of working of programming languages (C, C++, BASIC, Java, etc.), web scripting (php, javascript, bootstrap, html), video and photo editing(Vegas Pro,Adobe photoshop etc),fixing computer hardware and networks . Experienced being a freelance video editor, programmer and web developer. Has Average in proficiency on both written and spoken English. Able to use Problem solving tools and methodologies (Fishbone, Scrum, waterfall etc.) Willing and determined to learn and assimilate new skills. Have strong leadership background. Willingness, ability and flexibility to work independently and as a team. Good organizational and interpersonal skills. THESIS TOPIC AND INVOLVEMENT: Title: The development of “Ma-Estro” an electronic learning tutorial software for childhood cognitive development and guidance for preschool learners with multipoint technology. Involvement: Team Leader, Programmer and Oral Presentor . Awards Received: In-House Review for Undergraduate Researches 2017, Battle for best Thesis 2017 participant. On-The-Job Training Experience Completed 600 hours as an IT intern at Department of Education Division Office ICT department. Experienced developing and maintaining DepEd San Pablo website, part of developing software for HR department, fixing networks (crimping and tracing networks) and hardware troubleshooting. EDUCATIONAL BACKGROUND COLLEGE: 2013 - 2017 : Bachelor of Science in Information Technology Laguna State Polytechnic University Brgy. Del Remedio San Pablo City, Laguna HIGHSCHOOL: 2009 - 2013 : High School Diploma San Jose National High School Brgy. San Jose , San Pablo City, Laguna ELEMENTARY: 2003 - 2009 : Elementary Diploma San Pablo Central School Mabini st. San Pablo City, Laguna SEMINARS ATTENDED: Youth for Congress (Y4IT) Youth for Information Technology SMX – Convention Centre, Mall of Asia, Pasay City September 18, 2013 Youth for Congress (Y4IT) Youth for Information Technology SMX – Convention Centre, Mall of Asia, Pasay City September 15, 2014 EMPLOYMENT: Teletech Inc. Lipa city, Batangas Customer Service Representative October 2, 2017 – December 7, 2017 Duties and Responsibilities: Answer inbound calls from the Customers of the UHG with regards to their dental plan. Accommodate the clients with their inquiries on the procedures that they want to avail. International Business Machine GTS. Inc. Nuvali, Sta Rosa City, Laguna Technical Support Specialist/Automation Developer /IT Help Desk December 11, 2017 – July 19, 2020 Duties and Responsibilities: Part of the Automation Development Team. Developed few projects with IBM with the used of Automation Anywhere, .net framework and web scripting languages. Handling User accounts via Windows active directory. Utilizing ticketing tool, Servicenow, OIM, Atlassian Jira. Troubleshooting Microsoft Applications, VPN, Web apps and hardware remotely. Whispir Inc. by Emapta Inc. Ortigas Center, Pasig, 1605 Metro Manila Senior Software Technical Support Specialist July 20, 2020 – August 6, 2021 Duties and Responsibilities: Providing Software Solution to Clients who utilize Saas. Handling issues with Database, Backend and Front End and developing web templates for clients. Supporting clients with their issues and concern integrating our API. Giving them algorithm and correct syntax depending on their programming language of choice. Testing and replicating API calls using Postman and ARC(Advance REST Client). Developing and troubleshooting web templates(page) and integrating API mapping to control the behavior of the site. Overall process are being done using Scrum Method. Using Salesforce, Servicenow and Atlassian(Jira) For ticketing system. Experienced with REST API (Application Programming Interface) and utilizing AWS SES( email server) AWS for API integration. SUMO for smtp, smpp, ftp logs. AWS Web Certificates and handling various programming languages that may handle API (node js, phyton, c#, (any).net framework. PlayTech Inc. Double Dragon Plaza, Pasay City. API Integration Engineer August 9, 2021 to September 17, 2021 Duties and Responsibilities: Assisting clients on their issues and concern, mostly developers on how they could integrate our API which is used to create an Online Casino game. I am the one who has access to AWS and guiding them to use our Endpoints and use the proper payload. Testing and replicating API calls and issues using Postman and ARC(Advance REST Client). Mostly, PHP and JavaScript is being used and the game that they are creating is a web and mobile app. IT Managers INC Suite 99 9F Columbia Tower, Ortigas Avenue, Mandaluyong Web Application Support November 2, 2021 – April 15, 2022 Duties and Responsibilities: Maintaining and handling issues with the Server Microsoft Azure and MongoDB and other VMs. Assisting clients on their issues and requests on the scheduler website which is a RESTful site. The App that is being maintained is the Vaccine Scheduler being used by US where the people can get vaccines and have their appointment for Covid and Non-covid vaccines. Most clients are pharmacists and store owners. I am the one who is maintaining the site using D365 and AppDynamics. Tracking issues using Har files and searching logs from Azure and MongoDB. Maintaining X-API(internal)and Public API Endpoints and making sure that there is no issue on our endpoints. The ticketing tool being used is Servicenow. ClickSend Inc. Perth Australia API Support Developer May 19, 2022 – December 15, 2023 Duties and Responsibilities: Declaring what features or changes to develop by the Development team. Working closely with the Internal backend developers and being the Scrum Master. Working with clients by using a ticketing tool which is called “Zendesk”. Assisting the clients with all the help they need which are mostly Developers. Providing all the API endpoints, Payloads, algorithms, and even sample code for them to finish their project. Maintaining and Improving the Internal and Public API. Do meetings and calls with the client’s developers and discuss their own use-case and desired features. Develop the project for the client and improve and maintain features to the API internally, depending on the programming language chosen for the project. Creating and updating the help docs on the Dev page or on the Developer Portal. The server that is being used is AWS. Act as DevOps, working with AWS resolving issues with API endpoints in API gateways. Maintaining EC2 machines. Configuring DNS records in route53. Resolving VPC issues and providing access using IAM and AWS control tower. Doing a lot of DevOps and platform engineering task and working with cloud in a daily basis. PERSONAL DATA: Sex Age Date of birth Place of birth Father’s Name Mother’s Name Citizenship Religion Language Spoken : Male : 27 : November 11, 1996 : San Pablo, Laguna : Eustacio Bhoy Seloza : Rowena Osias Seloza : Filipino : Born Again Christian : Filipino and English CHARACTER REFERENCE Leandro Bondad International Teacher Sano International School Sano, Tochigi, Japan Contact No. (- Lemuel R. Dorado Warehouse Clerk Coca-cola Beverages Phil. Inc. Silangan Industrial Estate Brgy. Canlubang, Calamba City, Laguna Contact No- Shekainah E. Pontanoza Accounting Associate DB Schenker Global Services Asia Pacific, Inc. Contact No- Timothy James O. Seloza Applicant