Timothy Ebanehita Ulihifun
Professional Summary
Highly organised and detail-oriented administrative and operations professional with over 10 years of
experience supporting businesses across remote, hybrid, and in-office settings. Skilled in CRM
management, customer service, scheduling, recordkeeping, procurement, and reporting. Proven ability to
streamline processes, manage stakeholder relationships, and support dynamic teams with efficiency,
confidentiality, and a proactive approach.
Core Competencies
Membership & Client Lifecycle Management
CRM & Database Systems (Zoho, Salesforce, Hubspot)
Document Preparation & Data Entry
Remote Operations & Virtual Scheduling
Procurement, Inventory & Supply Coordination
Customer Support & Stakeholder Communication
Microsoft Office Suite | Google Workspace
Calendar, Email & Admin Systems
Professional Experience
Operations Executive
Lexy Consult – Remote
March 2023 – Present
Coordinated administrative and operational functions for cross-regional teams.
Maintained CRM records and tracked tasks for client engagement and support.
Created onboarding checklists, processed client inquiries, and managed calendars.
Delivered internal reports and documentation using Google Workspace.
Customer Support / Bookkeeping Supervisor
Prince$Princess Apparels – Remote
January 2021 – March 2023
Managed bookkeeping, vendor payments, and invoice reconciliation.
Oversaw inventory reordering, stock tracking, and cross-border procurement.
Drafted communications and assisted CEO with reports and client updates.
Supported customer queries and ensured prompt issue resolution.
Business Coordinator
Nosak Distilleries – Ghana & Nigeria
December 2010 – March 2023
Facilitated business setup and coordination between Nigeria and Ghana operations.
Reconciled daily reports, bank statements, and internal financial documents.
Handled compliance with regulatory agencies and ensured timely renewals.
Maintained records for staff allowances, vendor transactions, and logistics.
Education
MBA – Business Administration & Management
Unicaf University, Zambia – 2021
Postgraduate Diploma – Project Management
Accra Business School, Ghana – 2013
B.Sc. – Accounting (Honours)
Benson Idahosa University, Nigeria – 2004
Certifications
Communication Foundations – LinkedIn Learning
Customer Service: Problem Solving & Troubleshooting – LinkedIn Learning
Administrative Professional Foundations – LinkedIn Learning
Project Management Foundations - Budgeting
Optimizing Work with Microsoft 365
References
Christopher Orleans-Fiaka
Tax Consultant –
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Emmanuel Kweku Burah
Ghana Immigration Officer –
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