Timilehin Ezekiel Adeyonu

Timilehin Ezekiel Adeyonu

$8/hr
Optimizing service delivery, maintaining operational efficiency, and driving customer satisfaction.
Reply rate:
100.0%
Availability:
Hourly ($/hour)
Age:
27 years old
Location:
Port Harcourt, Rivers, Nigeria
Experience:
4 years
TIMILEHIN EZEKIEL ADEYONU No.2 Umuchetu Street, Omagwa Porthatcourt, Rivers State. Email:-Tel:- PROFESSIONAL SUMMARY A resourceful and detail-oriented electrical electronics engineering graduate with cross-industry and hands-on experience in industrial engineering as a field engineer, project supervisor and operations supervisor in financial services. Adept at supervisory roles leveraging data-driven insights, passionate about technology and operations efficiency with a strong foundation in leadership, service excellence and technical analysis. I am driven by curiosity and a passion for continuous learning which fuels my commitment to personal and professional growth. I bring strong core competencies in problem solving, critical thinking, teamwork, supervision and communication. I am proficient in the use various software applications including Microsoft Office and CRM. With a combination of technical skills, practical experience and a collaborative mindset, I am well-equipped to contribute meaningfully to greater success and advancement of your organization. CAREER OBJECTIVE To secure a challenging position in a reputable organization where I can apply and further develop my skills, gain new knowledge and contribute to innovation and operational excellence. I aim to create value through continuous learning, professional development and a commitment to achieving organizational goals. WORK EXPERIENCE ➢ Access Bank PLC Executive Trainee (Assistant Head of Operations) Responsibilities: Coordinate day-to-day branch operations • First level compliance with internal controls and regulatory standards. • Overseeing vault operations and transaction processing. • Teller supervision • Service delivery, customer satisfaction and TAT optimization • General Ledger (GL) proofs and reconciliation • ATM Custodian (Overseeing ATM operation) 2024 - Present ➢ Access Bank PLC Graduate Trainee Oct 2023 – April 2024 Participated in structured training programs focused on banking operations, customer service, sales, compliance and risk management. Active participation in workshops and practical sessions designed to build foundational knowledge of bank’s products and services. • Identifying compliance breaches • Data entry and report preparation • Cheque clearing, cash handling and account openings • Product sales and promotion • Customer service/IT Support ➢ Reliance Chemical Product (RCP) Agbara, Ogun State Role: Electrical Supervisor Responsibility: Initiation, execution, analysis and supervision of project work done. • Planning and organizing of task/projects to be done • Resource allocation • Project documentation and reporting • Team-risk assessment and management • First level HSE compliance officer Some project works as supervised and actively involved by me. • Installation of power and signal cables • Installation of storage tank level switches and level transmitter for tank farms. • Installation of thermocouples for furnace temperature. • Installation and configuration of control panels for electrical devices. • Earth point construction for power generators and plant operation areas • Installation of 450kVA and 1450kVA power generators - ➢ BOMORED Nigeria Limited Ibadan, Oyo State Agency Banker - Responsibilities: Cash handling and transaction processing • Transaction recording and reconciliation • Customer onboarding and KYC • Promoting financial inclusion by extending banking services to the underbanked • POS device operation and troubleshooting ➢ BAATs Clinical Engineering Total Garden, Ibadan Oyo State Role: IT Support/Maintenance Intern (Electrical Electronics) 2020 Responsibilities: Installation and configuration of computer hardware, software and system networks. • Diagnosing and resolving hardware and software problems including computer crashes and system errors • Troubleshooting technical problems with server network, laptop, desktop and other devices • Providing technical support and guidance to users via email, live chat and in person • Ensuring data backups are performed and data recovery plan is in place • Installation, maintenance, servicing and repair of medical machines and equipment • Ensuring all safety protocols are in place as installation and maintenances being carried out • LAN and WAN setup and connection SKILLS • Service orientation • Good technical skills • Excellent oral and written communication • Good customer service skill skill • Critical thinking/Problem-solving Proficient in computer applications (MS • Account operations Office, Google Apps, CRM Tools) • Regulatory compliance • Time management • Reconciliation • Risk awareness/Process improvement • AI prompting • Data entry accuracy • Leveraging IT • EDUCATIONAL QUALIFICATION • LADOKE AKINTOLA UNIVERSITY of TECHNOLOGY, Ogbomoso Oyo State. B. TECH (Electrical Electronics Engineering) • - LADOKE AKINTOLA UNIVERSITY of TECHNOLOGY ICT, Ogbomoso Oyo State. Diploma (Information Communication Technology) 2015 CERTIFICATES • Affiliate International Retail Banker (AIRB) Retail Banking Institute • Entry-Level Training Program School of Banking Excellence (Access Bank) • 2023 The Bits and Bytes of Computer Networking Cousera • 2024 Data Analytics and Business Intelligence Dataleum • 2024 2022 Technical Support Fundamentals Cousera REFEREES Available on request. 2022
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