I am a dedicated Customer Support Specialist with proven experience in delivering exceptional service across phone, email, and chat support. Skilled at handling customer inquiries, troubleshooting issues, and providing accurate solutions, I focus on creating positive experiences that build trust and loyalty.
With a background in banking and digital services, I have developed strong communication, problem-solving, and multitasking abilities. I am detail-oriented, customer success–oriented, and proficient in CRM tools, ticketing systems, and email management.
I thrive in fast-paced environments, stay calm under pressure, and adapt quickly to changing customer needs. My goal is to help businesses maintain strong client relationships, resolve issues efficiently, and improve overall customer satisfaction.