I have over 5 years experience as a Customer Relationship officer and also an Administrative Assistant for a Catering Business.
I am proficient in the use of Microsoft Office Suites and Google Workspace.
I Assisted customers with product selection, provided detailed information about souvenirs, and ensured a positive shopping experience.
Maintained a clean and organized store environment, restocked shelves, and prepared displays.
Processed customer transactions efficiently using a point-of-sale system.
Managed inventory by tracking stock levels, identifying low stock, and assisting with reordering.
Handled customer inquiries and complaints professionally, striving for high customer satisfaction.
Provided excellent customer service, exceeding sales targets by 70%