Timi Amakoromo

Timi Amakoromo

$5/hr
Customer Support Agent| Virtual Assistant|
Reply rate:
-
Availability:
Part-time (20 hrs/wk)
Age:
37 years old
Location:
Port Harcourt, Rivers State, Nigeria
Experience:
2 years
TIMI AMAKOROMO Administrative Assistant Port Harcourt, Nigeria• -•- LinkedIn. SUMMARY ● ● I'm an organized and proactive professional with a strong background in supporting senior-level managers. I thrive in fast-paced environments, where I can use my time management skills and proactive approach. I'm also highly adaptable and eager to learn, making me a great fit for dynamic teams. I am committed to delivering exceptional administrative support while maintaining confidentiality and handling sensitive information responsibly. PROFESSIONAL EXPERIENCE TC Tech Standard Service Port Harcourt, Nigeria Administrative Assistant Jan 2022-Mar 2024 Role ● Communication: Effectively communicated with colleagues, clients, and stakeholders, delivering clear and concise information that improved task completion rates by 30% and enhanced team collaboration. ● Tech Savvy: Leveraged software applications like Microsoft Office Suite and Google Workspace to increase productivity by 40%, streamlining administrative processes and reducing project turnaround times by 20%. ● Researching Industry Trends: Conducted thorough research and analysis of market trends, leading to a 15% improvement in strategic decision-making by staying updated on industry developments. ● Leadership: I led and mentored junior staff, effectively delegating tasks which boosted team productivity by 25% and improved project efficiency by 15%, all while maintaining strong accountability for our performance. Oghubros Services Nigeria Limited Port Harcourt, Nigeria Administrative Assistant Jan 2021- Jan 2022 Role ● Financial Management: Prepared detailed financial reports and forecasts that provided management with actionable insights, leading to data-driven strategic decisions and a 20% improvement in financial planning accuracy. ● Flexibility and Adaptability: Embraced feedback and new challenges proactively, contributing to a 30% improvement in team performance and fostering a culture of continuous improvement and innovation. ● Attention to Detail: Effectively managed schedules, documents, and data entry tasks, achieving a 100% accuracy rate and ensuring compliance with company policies, which streamlined administrative processes and improved departmental efficiency by 20%. ● Customer Service: Delivered exceptional customer service by addressing inquiries within an average response time of under 2 hours and resolving issues with a 95% satisfaction rate, enhancing overall customer experience and reducing follow-up requests by 15%. SKILLS ● ● Technical Skills: Google( Meet, Docs, Sheets, Slides, Forms), Email clients, Trello, Data Entry, Slack. Certifications: Executive Assistant training, Remote Work Academy, ALX Virtual Assistant Training. EDUCATION Niger Delta University Bachelor’s Degree, English/Literature NIGERIA
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