Tijana

I am a virtual assistant offering a comprehensive range of services - administration and executive assistance, sales and e-marketing support, customer service, WordPress website management, research, and translation.

Hands-on experience in:

1. Sales/Business Development/Customer Support: presentations, reports, leads lists validation, spreadsheets, templates, order processing, invoicing, customer care: enquirers, complaints.

2. E-Marketing Assistance: targeted mailshots research, newsletters, tracking through web analytics, and various email marketing and email list management tools like MailChimp.

3. WordPress websites, uploading blogs, updating page/post contents, and restructuring web pages for clients.

4. Administration/Executive Assistance: diary and e-mail management, travel/event/conference planning and organizing.

5. Bookkeeping: keeping track of all debits and credits, using QuickBooks software.