I am a Data Analyst with a background in Biochemistry.
In my previous roles, I honed my skills in data analysis, using tools like Excel, SQL, Tableau, Power BI and Python to derive insights and make data-driven decisions.
I am also experienced in technical support, troubleshooting software issues and working closely with developers to identify and resolve bugs.
Additionally, I have worked extensively in customer success, helping to onboard new customers, provide ongoing support, and ensure their satisfaction with our products and services. I understand the importance of building solid relationships with customers and going above and beyond to exceed their expectations.
Overall, I am a driven and results-oriented individual who is passionate about leveraging technology to solve complex problems and deliver exceptional customer experiences.