Tiago Adria Nunes
Porto Alegre - Rio Grande do Sul - Brazil | -
E-mail:-Links: Linkedin, Whastapp, GitHub.
Business Analyst in Information Technology specialized in processes and data. Proven
experience in maximizing value for internal and external clients, mainly in the financial and
accounting sectors. Mastery of the entire project delivery cycle, from requirement gathering
to production delivery.
EXPERIENCE
IT Business Analyst
Jun 2023 - Present
Fóton Informática S.A, Remote - Brazil
• Allocated at Bank Caixa Econômica Federal on the SISOU's Project (Workplace
Ombudsman/Customer Service Center/Costumer Ombudsman system).
• Responsible for business rules, functional documentation, requirement gathering,
developer support, and demands validations with the product owner.
• Languages: Angular and Java. Database: Oracle.
IT Business Analyst
Apr 2022 - Jun 2023
Foursys, Remote - Brazil
• Allocated to Bank Bradesco in the Value Stream of Personalized Advice and
Relationship.
• Responsible for business rules, functional documentation, requirement gathering,
developer support, and demands validations with the product owner.
• Main projects: Online Chat with investment advisor (Mobile), Advisory scheduling for
customers on the Investment portal (Web).
• Languages: Angular, Node.JS, and Java. Databases: Mainframe, Microsoft SQL
Server, and MongoDB.
IT Business Analyst
Aug 2021 - Apr 2022
Liberta Investimentos, Porto Alegre - Rio Grande do Sul - Brazil
• Requirement gathering, functional specification documentation, project execution,
testing, and demands validations with the business areas.
• Main projects: Creation of a new website and educational platform with an ecommerce for selling courses and e-books.
• Languages: PHP, Node.JS, and React. Databases: MySQL and PostgreSQL.
System Analyst
Nov 2018 - Aug 2021
Unimed Porto Alegre, Porto Alegre - Rio Grande do Sul - Brazil
• Incident handling, demands validations with business areas, project execution,
functional specifications, developer support, demand management and monitoring.
• Main Projects: Implementation of a Portal for providers to charge their accounts via
XML, participation in GPS - TOTVS system updates: 12.1.25 and 12.1.27, technical
responsible for GPS - TOTVS 12.1.31 version update, implementation of the national
software of Unimed do Brasil's Packages in the GPS - TOTVS of Unimed Porto
Alegre.
• Languages: Progress 4GL and .NET. Databases: Microsoft SQL Server and Oracle.
IT Business Analyst
Oct 2014 - Jun 2016
Senac-RS, Porto Alegre - Rio Grande do Sul - Brazil
• Incident handling, functional testing, task opening and tracking, developer support,
requirement gathering, demands validations with business areas and functional
specifications.
• Main projects: responsible for the implementation/approval and generation of SPED
(ECD) in the company, credit card payments on the student portal, and payment
through debit in account on ERP - GvCollege of Senac-RS.
• Languages: Delphi, PHP and Microsoft ASP.NET. Databases: Microsoft SQL Server.
IT Business Analyst
Feb 2013 - May 2014
InvestPrev Seguros e Previdência, Porto Alegre - Rio Grande do Sul - Brazil
● Requirements gathering, functional specification documentation, functional testing,
user support, incident resolution, data migration, analysis and adjustment of
procedures, developer support, and prototype creation.
● Main projects: SGS - Insurance Management System, insurance proposal migration from
I4Pro to SGS.
● Languages: .NET Framework 4.0, ASP.NET MVC 3, Entity Framework 5, WCF,
Reporting Services. Database: Microsoft SQL Server 2008.
EDUCATION
Post-graduate degree in Software Engineering
Jun 2023 - Jan 2024 (Expected)
Descomplica
Bachelor of Business Administration (B.B.A.)
Jan 2006 - Dec 2009
Faculdade Anhanguera, Passo Fundo - Rio Grande do Sul - Brazil
SKILLS
Expert in: Business Analysis , SQL, Office Package, Functional Specification, Agile
Methods, Functional tests
Intermediate in: ITIL, Data Analysis, Programming Logic, R , Git (Versioning), Powershell,
UML
Basic in: Python, Java, SAP.
LICENSES & CERTIFICATIONS
Google Advanced Data Analytics Specialization
Coursera - S29DH7NN4VAL
Data Science: Foundations using R Specialization
-
Coursera - UTNMKGD5UJX
EF SET Certificate - English level: C1 Advanced
2023
EF Standard English Test (EF SET) - 8mD1XJ
Google Data Analytics Specialization
2022
Coursera - XEL5FYZDLKSQ
Scrum Foundation Professional Certificate - SFPC
2022
CertiProf -
Software Product Management Specialization
Coursera - SBBPVXRFNBBU
2018
