Thulisiwe Zonde

 Curriculum Vitae Of Thulisiwe Zondi CURICULUM VITAE of Thulisiwe Zondi Home address: 13667 ext 13 Protea Glen , Soweto 1818 Contact no: 072 - Email address -Personal Details Surname Zondi First NameThulisiwe Charity Date of Birth30 April 1977 Identity- GenderFemale Drivers LicenseCode 08 HealthGood Home languageZulu Other languagesEnglish S. Sotho, Xhosa Educational Qualification Matric 1995 SchoolIndlozana High School Subject PassedEnglish, IsiZulu, Afrikaans, Biology, History and Economics Tertiary Qualification 1. InstitutionUniversity of South Africa YearJan up to date Qualification Bcom in Transport and Logistics Subjects Financial Accounting 1, Commercial Law1, Economics 1 Statistics 1 and Business Management 2. Institution Exedel QualificationLevel 2 Btech Year 2007 Subjects Contact Centre Skills 2. Institution:Boston City Campus QualificationNational Certificate in Information Technology NQF Level 4 and 5(Leaner ship Programme) Subject Passed Programming, introduction to networking and C++, Vb.net and SQL Database 2005,Connecting front end and Back end. 3. Institution:Boston City Campus Duration:2004 Year Completed:2007 Institution:South African Printing College Year1997 CourseLithographic Machine Minding Qualification:Certificate Employment History Name of the CompanyRegExpress Position HeldDeveloping Officer Duties exploring new business avenues expanding the existing business of the firm sales growth through new business ideas; strategy development and market research Keep a good relationship between new and existing Clients Start date August 2014- up to date Company:Merchants (Dimension Data) Position HeldActing Team leader Duties Role Plays, Quality assessments Briefing in new products and their weekly performances Administration and preparation of Timesheet using Ms. Excel 2007 Assisting Agents with Different Queries Coaching and advising Agents. Solving escalated queries from customers. Duration:01 May 2007- 26 July 2010 Reason for leaving:Contract Expired Hobbies:Reading, Music and Netball Skills: Computer Skills, Management Skills, Presentation Skills, Negotiation and Leadership References: 1. Contact personLungileZitha Company Electronic Toll Collections (Etoll) Position Supervisor Contact Numbers - 2. Contact person Thabo Kok Company Electronic Toll Collections (Etoll) Position Supervisor Contact Number - 2. Contact person Shane Mukhansi Company Merchants Position Ops Manager Contact Numbers -