Thulisile Define Mapamba

Thulisile Define Mapamba Virtual Assistant Thulisile Define Mapamba Stand 019332 Ekuphumuleni Msogwaba-- ㅡ Skills Time management, Organization, Communication, Calendar management,, Email management, Data entry, Research skills, Problem-solving, Adaptability, Multitasking, Attention to detail, Confidentiality, Tech-savvy, Scheduling, Customer service, Document preparation, Meeting coordination, Task prioritization, Basic bookkeeping, File management,Project coordination, Social media management, CRM software proficiency, Patience, Adaptability, Listening Skills,Problem-Solving. ㅡ Experience Roots/ General assistance(retail) October 2019- December 2019, South Africa Duties and responsibilities: 1. Customer Service: Provide friendly and efficient customer service, assisting customers with their inquiries, offering product recommendations, and ensuring a positive shopping experience. 2. Stocking and Replenishing: Keep shelves and display areas well-stocked with fresh and appealing food items, regularly restocking as needed to maintain an attractive presentation. 3. Food Safety Compliance: Adhere to food safety and hygiene regulations, ensuring that all products are stored and displayed in accordance with safety standards. 4. Cashier Duties: Operate cash registers accurately, process customer transactions, handle cash, and provide change. Ensure that the cash register area is clean and organized. 5. Preparing Fresh Items: Assist in the preparation of fresh food items, such as sandwiches, salads, or bakery products, following established recipes and guidelines. 6. Assisting with Deli or Bakery Operations: Support in maintaining the cleanliness and organization of deli or bakery areas, ensuring that products are displayed attractively. . Jet club / General Assistant(retail) October 2022- November 2022, South Africa 1. 2. 3. 4. 5. 6. Customer Service: Provide excellent customer service by assisting customers with inquiries, locating products, and offering information about promotions or sales. Stocking Shelves: Ensure products are neatly displayed and shelves are well-stocked, assisting with restocking as needed to maintain a visually appealing and organized store layout. Cashier Duties: Operate cash registers, process transactions accurately, and provide customers with receipts. Handle cash, credit, and other payment methods. Inventory Control: Assist in monitoring and managing inventory levels, reporting low stock items, and participating in regular stock checks. Cleanliness and Maintenance: Keep the store clean and organized by regularly tidying shelves, cleaning display areas, and ensuring that the store premises are well-maintained. Assisting with Displays: Support in creating eye-catching displays and promotional setups to attract customer attention and drive sales. Self employed/ Private tutor February 2021 - October 2023, South Africa 1. Provide personalized tutoring sessions to students, tailoring the teaching approach to meet individual learning styles and addressing specific challenges in math and science subjects. 2. Explain complex mathematical and scientific concepts in a clear and concise manner, ensuring that students grasp fundamental principles and can apply them to problem-solving. 3. Assist students with understanding and completing homework assignments, reinforcing the concepts covered in the classroom and helping them develop problem-solving skills. 4. Create and implement effective test preparation strategies, covering key topics, reviewing materials, and practicing sample problems to help students excel in exams. 5. Teach effective study techniques and time management skills to enhance students' overall academic performance in math and science courses. 6. Assess students' current understanding of math and science topics, identify areas of weakness, and develop targeted plans to bridge gaps in knowledge. 7. Foster critical thinking and analytical skills by guiding students through the process of analyzing problems, identifying relevant information, and developing logical solutions. 8. Illustrate the practical applications of math and science concepts, making the subjects more engaging and helping students see the relevance of what they are learning. 9. Integrate technology tools and resources into tutoring sessions to enhance learning experiences, such as using educational software, interactive simulations, or online resources. 10. Regularly assess and track students' progress, providing constructive feedback and adjusting tutoring strategies as needed to ensure continuous improvement. 11. Foster a love for learning by encouraging students to ask questions, explore scientific phenomena, and develop a curiosity-driven approach to math and science. 12. Tailor tutoring methods to the specific needs of students across different grade levels, adjusting the complexity of explanations and examples accordingly. 13. Boost students' confidence in their math and science abilities by acknowledging achievements, reinforcing positive efforts, and providing ongoing encouragement. 14. Maintain open and effective communication with parents or guardians, providing updates on students' progress, discussing areas for improvement, and collaborating on strategies for academic success. 15. Stay informed about current trends in math and science education, attend relevant workshops or conferences, and continuously update teaching methods to ensure the delivery of high-quality tutoring services. ㅡ Education Thembeka Senior Secondary School Jan 2014 - Nov 2018, South Africa Graduated in high school with a matric certificate to qualify me for bachelor’s degree admission. University of Limpopo / Degree Jan 2020 - Ongoing, South Africa Currently doing a bachelor’s degree in education, part-time. ㅡ