Thu Pham

General Virtual Assistant Thu Pham What I love most? Helping people work smarter, stress-free and more productive. Your goals, my execution. 10+ years in executive support, project coordination and client management. Managed 50+ business & personal projects with on-time delivery. Coordinated business trips & meetings across 10+ cities in Vietnam, +2 countries, ensuring smooth logistics. Recruited and onboarded 40+ team members, building strong, reliable teams. Supported setup 3 physical offices from scratch, handling vendors, layout, and operations. Handled complex calendars, travel planning and correspondence for executives. Managed 20+ vendors and negotiated contracts, achieving 20–30% cost savings for the company. Improved social media engagement by 40% through strategic planning. Fluent in English & Vietnamese; experienced in multicultural work environments. Trusted for confidential tasks and multitasking under pressure. Data Entry Travel & Logistics Coordination Customer Service Market Research & Strategy Executive Support Social Media Management Project Management Presenting VR technology with investors Organizing the annual meeting with BOD Coordinating meeting with Korean directors at film festival Managed scheduling, budget and resource by Asana, Google Workspace, Trello, etc. Named in credits as Manager for VFX production on film series featured on Netflix, Disney+, and other streaming platforms Managed business coordination and partner-related tasks (travel, contract, ect) for the executive. Conducted market analysis and provided key insights for business strategy. A top-tier technology company delivering advanced management software and applications, pioneering virtual reality solutions for critical sectors. Challenges The target audience was unfamiliar with VR technology, requiring significant education and awareness efforts. As a startup, the company faced strict budget limitations for key operational expenses. Being a new product, there were no established workflows or standardized processes in place. My deliverables Established complete workflow within the first 6 months. Delivered 3 VR projects in the first year, cutting costs by 50% compared to vendor quotes. Managed operations and provided executive reporting remotely during the Covid-19 lockdown. Secured a contract worth 76k USD in the second year. Launched VR showroom product, reaching 500+ potential customers. VXperia A CGI/VFX startup founded by a Canadian CEO, aiming to deliver world-class visual effects for the Korean market at competitive international rates. The company’s mission was to establish a strong production base in Vietnam to serve global clients with quality and cost efficiency. Challenges Foreign clients doubted quality and work ethics of Vietnamese teams. Investors demanded rapid revenue growth and company scale-up within the first year. Built all processes and infrastructure from scratch. Sustained overtime work, including peak periods of up to 3 consecutive days without breaks, to meet aggressive deadlines. My deliverables Set up full office in 1 month. Built workflows & procurement in 2 months. Recruited and onboarded 20+ high-level talents. Delivered 10+ projects in 6 months. Supervised and optimized performance for 60+ members. Created brand identity & media content for company launch. Collaborated with 5+ Korean experts to enhance product quality. Synapse A VFX company undergoing ownership transition required a complete internal restructuring. I was brought in by the CEO to rebuild and optimize core operations while maintaining continuity of high-quality project delivery. Challenges Preserve key strengths from the previous structure while introducing new systems. Overcome resistance from long-term employees during initial integration phase. My deliverables Selected and set up a new office location within 2 months. Developed HR, cashflow and production workflows within 3 months. Delivered 15+ projects annually under the new structure. Recruited 30+ skilled professionals to strengthen operations. Improved collaboration between domestic and international branches. Organized 10+ partner meetings with Korean leadership in Vietnam. Trained 2 new project managers for leadership roles. StoneV I had worked with her before, and when I launched my new company, Thu was the first person I thought of. She’s smart, reliable and knows how to make things happen. Nhi Le , CEO VXperia We were a new company with high expectations and impossible deadlines. I like working with people who get things done, and Thu is one of the best. Her ability to handle complex situations and keep everything under control is wonderful. She consistently delivers results and makes things easier for everyone around her. At one point, I even asked her to be my personal assistant — that’s how much I trusted her. Min Jin Ki , CEO Synapse Studio Vina I am ready to support your next big move!!!