Data-driven operations leader with 10+ years in analytics, automation, and performance optimization. Expert in streamlining processes, AI-driven quality monitoring, and reporting. Skilled in Agile, risk mitigation, and enhancing customer experience. Led large-scale transitions, implemented data-driven tools, and improved efficiency. Proven success in optimizing workflows, integrating intelligence, and fostering collaboration. Recognized for high-impact solutions and driving success through strategic improvements.