Thomas J Kapocius

Experienced Product Manager and Learning Consultant with a strong background in AI integration, CRM optimization (Salesforce & Microsoft Dynamics), and instructional design. Proven track record leading cross-functional teams to implement scalable solutions that improve sales efficiency, automate workflows, and enhance the learner experience. Adept at using tools like Einstein AI, Microsoft Copilot, Canvas LMS, and Articulate 360. Passionate about leveraging technology to solve business challenges and deliver measurable results—especially in remote, agile environments.