Thomas Ikpa

My name is Thomas Ikpa With over two years of technical support experience across both local and international teams, I’ve developed strong troubleshooting, communication, and remote support skills that make me a great fit for this position.

At Tek Experts(Tek knowledge), I supported global users with Microsoft 365 services like Exchange, SharePoint, Teams, and OneDrive, resolving complex issues and maintaining high SLA standards. I also interned at GAOTek Inc. (New York), where I supported the product sourcing team by identifying and resolving website-related technical issues.

I’m self-motivated, detail-oriented, and comfortable working independently or across distributed teams.