Thomas George
Tan
CONTACT INFO
Phone
-
Email-Address
1173 Masankay St. Tondo,
Manila City, Philippines, 1003
PROFESSIONAL SKILLS
Fluent in English
Basic Video/Image Editing
Basic Web Design/CSS
Inbox Management
Calendar Management
Good Communication Skills
Social Media Management
(YouTube)
Knows Basic Mandarin
Appointment Setting
WORK EXPERIENCE
SERIVCE COORDINATOR
Tai Shan Heavy Industries | January 2016 - Oct 2016
Arrange schedule for post sale maintenance
To ensure timely service by mechanics
REAL ESTATE AGENT
Empire East | October 2016 - March 2018
Market Local Properties
Meet with potential clients to tailor-fit premium
preference
CUSTOMER SUPPORT
TELUS (Epic Games) | August 2018 - Sept 2020
Part of a pioneering support team
Communicate via email to identify customer
issues and provide prompt solutions
TECHNICAL SUPPORT
Ibex Global (BritBox) | July 2021 - March 2022
Provide assistance with account management
Walk customer through troubleshooting with
their media hardware
CUSTOMER SERVICE REPRESENTATIVE
TaskUs (DoorDash) | June 2022 - April 2023
Ensure quick and safe delivery of food for
customers
Assist customer with identifying fraudulent
charges
EDUCATION
SOFTWARE EXPERIENCE
MS Office
LibreOffice
Adobe Premiere Pro
Adobe Photoshop
Slack
Stripe
Salesforce
Knowledgeable in CRM’s such
as Zendesk, HelpShift
SCHOOL/COLLEGE/UNIVERSITY
Month Year - Month Year
Degree/Diploma/Coursework
REFERENCES
Gary Chan | Former Sales Manager at Empire
East | -
Chito Mangubat| TELUS/Team Lead |
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