Thokozani Makgopa
Address: 1444 Morocco Street, Klipfontein View, Midrand 1685
Phone:- | Email-
Professional Summary
Dedicated professional with over a year of recruitment support experience at Sanlam Life,
complemented by a B.Com in Marketing and Business Management. Skilled in candidate
screening, compliance verification, and stakeholder coordination, with a proven track record in
sales and administrative roles. Passionate about connecting talent with opportunities and
delivering efficient recruitment solutions.
Professional Experience
Sanlam Life – Recruitment Support Assistant
February 2024 – Present
- Manage the SANGRO recruitment process from PSG stage to code activation, ensuring
compliance with FAIS requirements.
- Conduct telephonic and initial interviews, screening 50+ candidates monthly with a focus on
quality and fit.
- Verify personal details and documentation, reducing onboarding delays by streamlining
follow-ups on outstanding items.
- Coordinate meetings, prepare presentations, and distribute reports, supporting intermediaries
and managed outsourced business units.
- Utilize SAP 4HANA for payments and order supplies, and handle inbound/outbound
communications for recruitment queries.
Dischem Warehouse – Inbound Receiving Clerk
August 2023 – December 2023
- Verified purchase orders and managed data entry into inventory systems, ensuring 100%
accuracy in shipment tracking.
- Conducted quality control checks and trained new hires on inbound processes, enhancing
team efficiency.
- Maintained organized records using SAP software, supporting seamless workflow and proof of
delivery creation.
Sportscene TFG – Sales Associate / Stockroom Controller
October 2020 – February 2022
- Assisted customers in product selection, resolving inquiries and complaints to maintain high
satisfaction levels.
- Managed stockroom operations, including stock acknowledgment and balancing, supporting
online order fulfillment.
- Operated POS systems for transactions, refunds, and exchanges, ensuring accurate financial
handling.
3 Way Marketing – Sales Consultant
July 2019 – December 2019
- Identified leads through cold calling and networking, contributing to a 15% increase in client
conversions.
- Collaborated with teams to implement direct mail and online advertising campaigns, driving
sales targets.
- Utilized persuasive communication to influence purchase decisions, building strong client
relationships.
Education
Damelin College – B.Com in Marketing and Business Management
2019
- Developed expertise in market analysis, service development, and business operations.
Udemy – Full Stack Web Development
2022
- Gained technical skills in web technologies, enhancing adaptability to digital recruitment tools.
Tersia King Learning Academy – Matric
2015
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Skills
- Talent acquisition and candidate screening
- Interviewing and assessment techniques
- Compliance and documentation management
- Proficiency in SAP 4HANA, Amex Travel System, and SRS
- Stakeholder relationship management
- Organizational and multitasking abilities
- Persuasive communication and client engagement
- Training and team coordination
