Theresia Kiio

I am caring and sociable person dedicated to providing exceptional support and resolving customer inquiries with efficiency and a positive attitude. Having 3 years of experience in customer service representative i am able to follow the best practices, going above and beyond and doing all that is expected to ensure the customer feel valued, welcomed and appreciated.

Why choose me

• I am competent and confident communicator
• I clearly and listen actively to understand customer needs.
• I can handle complex issues, ensuring swift and effective resolutions.
• I approach each interaction with empathy, ensuring customers feel valued and heard.
• I manage tasks efficiently, keeping customer interactions and records well-organized.
• I am skilled in using various customer service platforms and tools.
• I quickly adapt to changing situations, maintaining high service standards.
• I collaborate effectively with colleagues to provide the best possible service