competent and experienced customer service agent with a track record of providing outstanding customer experiences. having a thorough awareness of client demands and being skilled at quickly and effectively answering questions. adept at using a variety of contact channels, such as live chat, email, and phone, to deliver support and help when needed. Recognized for my excellent interpersonal abilities and capacity to maintain composure under duress. devoted to providing individualized solutions and building strong bonds with clients in order to increase client happiness and loyalty. a proactive team player that is passionate about going above and above and promoting service delivery excellence.