Theresa Lapera

 THERESA B. LAPERA Laya Baclayon , Bohol SKILLS - Excellent written and verbal communication - HIGHLY Organize -Team Player - Strong prioritization, time management - Decision making, critical thinking. - Self-motivated, initiative, maintains a high level of energy. - Accuracy and Attention to details. - A results-oriented approach and take-charge attitude - Tolerant and flexible adjusts to different situations. - Organization and prioritization skills. - Problem analysis, use of judgment and ability to solve problems efficiently. - Positive attitude, willing to learn and collaborate - Honest and committed EDUCATION UNIVERSITY OF SAN CARLOSCollege1993 – 1997 Fine Arts Major in Advertising Nasipit, Talamban Cebu City, 6000 UNIVERSITY OF SAN JOSE-RECOLETOSHigh School1989 – 1993 High School Magallanes St., Cebu City 6000 WORK EXPERIENCES Visionx Cleaning Jan 2024 - March 2024 Account Manager Calandar Management / bookings Hiring cleaners and staff / Managing Social Media Vision Care Center March 2023 – Oct 2023 Executive Assistant /Team Manager Receptionist/patient care coordinator calendar management/bookings SINSPEED AUTO SUPPLIES LIMITED Jan 2022- March 2023 Customer care, after-sales support, liaising with suppliers Invoicing, handling emails, and tickets and calls Bookings and calendar management Ecommerce Huddlebag / Coupana / Vevo hearing/ Rootednblk Jan 2019 - Feb 2021 Customer Support Manager & Sales MARKETPLACE at Oakland Mall, Troy, MichiganJan 2013 – Jan 2020 VP - Event Manager Small Business Market Place (Seasonal Campaign) Executive Personal Assistant Social Media and Email Management Cold Calling /Appointment setting Bookings and calendar management Senior Saving Solutions March 2017- April 2019 Appointment Setter / Team Manager Customer Service Kickstartlocations Jan 2012- Oct 2018 Executive Personal Assistant/ Operations Manager / Customer Support Account Manager/ Quality Assurance Manager/ Sales/ Administration / Appointment Setter/ Supervisor / Team Leader/ Tech Support Email Support Manager /Trainor (Coach) GREENWIRE OUTSOURCING May 13, 2010 - July 7 2011 Sales/Appointment Setter/Lead Generation/ 12th Floor TGU Tower Asiatown I.T. Park Apas, Lahug Cebu City 6000 WESTERN WATS PHILIPPINES, INC. Customer Support Sept 5, 2004 – March 4,2010 Market Research/Interviewer PIPC Bldg. 7, MEPZ 2 Basak, Lapu-Lapu City 6015 CELEBRITY CENTER OF THE ARTS AND TALENTS 2000 -2006 Art Director / ESL teacher / Art teacher Gorordo Avenue-Mango Avenue, Cebu City TRAINING WESTERN WATS PHILIPPINES, INC. TRAINING “The Art of Colorful Communications and Understanding American Culture and Accent.” PIPC Bldg. 7, MEPZ 2 Basak, Lapu-Lapu City 6015 April 5 – 16, 2004 Certification as Top Sales Performing Agent REFERENCES Name: Ajaz Elahi Company Name: Sinspeed Auto Supplies Limited Company Position: CEO Email:-Phone: - | - Michael Spector CEO Entrepreneurs Expo Michigan Email:--- Name: Hazel Rivera Company Name: Capture Imaging Photography Company Position: Executive assistant Email address:-Phone number: - Gabby Atienza Shift Manager- COMPUTER SPECS: