THEREESA MAXINE BUSA
Blk 4 Lot 1 Orchids st., Jeanette Gardens 1, Pulanglupa Uno, Las Pinas City
Cell phone: (--Objective
Aspiring hospitality and marketing professional seeking a remote position to apply my skills in financial analysis, marketing strategies, and customer engagement. With experience in finance, hospitality management, and customer service, I am eager to contribute to a dynamic team while enhancing my expertise in digital marketing and data-driven decision-making. Highly adaptable, independent, and detail-oriented, I thrive in remote work environments and am committed to delivering high-quality results.
Qualifications, Special Skills, and Activities
Languages: Filipino (mother tongue), English
English: Advanced Level, studied since early childhood (2006)
Computer skills: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Oracle, DocMx, Opera PMS (Property Management System)
Personal skills: Detail-oriented, Reliable, Empathetic, Organized, and Goal-driven
Countries resided besides birth country: None
Leisure activities: Listening to music (RnB, Pop, and Kpop), Swimming, Baking, and Camping
Education
De La Salle – College of Saint Benilde
Manila, Philippines
August 2021 – October 2025
Bachelor of Science in International Hospitality Management
Course Subjects:
RESTMAN – Restaurant Management
CATRPR2 – Professional Catering Service
INFOSYS – Information System for Hospitality Industry
EVENTMG – Events Management
FOODSY2 – Food Service Systems
Experience
Conrad Manila
Pasay City, Philippines
Finance – Income Audit Intern
May 27, 2024 – August 20, 2024
Prepared comprehensive audit findings reports, ensuring accuracy and compliance with financial protocols.
Reviewed and uploaded critical financial documents, including daily revenue reports, audit journals, and journal audit logs, into the DocMx system.
Organized and maintained physical and digital records, including receipts and guest check/reservation forms, for accurate financial reporting and auditing purposes.
Other tasks
Conducted cash counts for various outlets and reconciled balances to maintain financial integrity.
Mentored new interns, provided training on operational tasks, and shared best practices for navigating financial processes.
Assisted with additional finance-related duties, such as managing petty cash, preparing documents for audits, and collaborating with cross-functional teams.
Savoy Hotel Manila
Pasay City, Philippines
Front Office – Concierge Intern
October 24, 2023 – November 25, 2023
Warmly greeted guests upon arrival, ensuring a positive first impression and a welcoming atmosphere.
Delivered efficient guest reception by confirming reservation details to ensure seamless check-in.
Recognized and catered to guests’ preferences and needs, contributing to a memorable stay experience.
Other tasks
Provided timely and accurate information to guests regarding hotel amenities, activities, and local attractions, ensuring their questions and concerns were promptly addressed.
Anticipated and identified client needs, offering customized recommendations for hotel-provided amenities and activities to enrich their stay.
Hotel Benilde
Manila City, Philippines
Food and Beverage Intern
March 20, 2023 – April 30, 2023
Took and accurately recorded guest orders, ensuring dietary preferences and special requests were accommodated.
Served food and beverages promptly, maintaining high standards of presentation and service.
Set up tables with appropriate linens, utensils, and glassware, ensuring cleanliness and attention to detail.
Collaborated with kitchen staff to expedite food preparation and deliver accurate orders to guests.
Arranged and replenished buffet setups, ensuring food quality and presentation were maintained throughout the service.
Other tasks
Arranged banquet furniture, equipment, chinaware, cutlery, and glassware for events, ensuring proper setup aligned with event requirements and hotel standards.
Compiled and maintained an inventory of supplies and equipment in the hotel's kitchens, ensuring adequate stock levels and supporting smooth kitchen operations.
