Theo Angeleo Purba
Finance Admin Officer & Customer Service Representative-Jl. Prima Kebraon X, Kebraon, Kec. Karangpilang, Surabaya, Jawa Timur 60222
Professional Experience
Finance Administration, PT.Indomarco Prismatama
Account Payable
Managed and organized supplier invoices using Oracle application.
Ensured supplier invoices were paid on time based on the due date set.
Processed journal entries for invoices to be paid on the determined due date.
Prepared monthly closing reports
Account Receivable
Counted sales revenue from each store using a counting machine.
Ensured that all counted money was authentic.
Ensured there were no discrepancies in the counted money.
Recorded all store income.
Prepared bank deposit reports.
Prepared monthly closing reports.
Customer Service Store
Received and provided solutions for store‑related payment transaction issues
Ensured that all payment tools functioned properly.
Repairing EDC machines if there are any malfunctions at each store.
01/2020 – 03/2024
Palembang
Admin Chat Agent – English Ap, PT. Altair Trans Service
Handled 50–60 new users daily via in-app chat (12–24 messages each).
Managed over 1,000 chat messages daily.
Assisted with onboarding, troubleshooting, and feature usage.
Known for fast typing speed and multitasking skills.
10/2024 – 03/2025
Yogyakarta
Team Leader, PT.Altair Trans Service
Provide direction & guidance to the team to achieve targets.
Dividing tasks & arranging work schedules.
Monitoring team performance and providing evaluations.
Resolving problems & conflicts that arise in time.
Training new members and assisting the team in skill development.
Making performance reports to superiors.
Maintaining motivation & cohesiveness within the team.
01/2025 – 03/2025
Yogyakarta
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Education
Senior High School Graduate, SMA Plus Efarina
Skills
Microsoft Office — Competent
Oracle — Proficient
