THELMA C. UZOR
Phone: (- Email:- Website: https://www.linkedin.com/in/thelma-uzor-a6a350181?trk=contact-info
Home: 106104 Lagos (Nigeria)
ABOUT MYSELF
Results-driven administrative professional with expertise in data entry, customer service, and executive support.
Proven track record of delivering high-quality work, managing complex projects, and providing exceptional customer
experiences. Skilled in data management, CRM software, and Microsoft Office Suite. Adept at working in fast-paced
environments, prioritizing tasks, and meeting deadlines. Committed to providing outstanding support and driving
organizational efficiency as a versatile professional with experience in data entry, customer service, administrative
assistance, and executive assistance.
EDUCATION AND TRAINING
B.Sc Applied Biology & Biotechnology
Enugu State University of Science & Technology. [ 11/2016 – 09/2022 ]
City: Enugu | Country: Nigeria | Website: https://esut.edu.ng
SKILLS
Innovative / Strong analytical skills / Excellent interpersonal skills / Problem solver / Good team player /
Proficiency in the use of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) / Proficiency in the use of Google
Suite (Docs, Sheets, Slides, Gmail) / Proficiency in the use of CRM software and other technology / Organized
meetings and events, improving efficiency by 15%. / Excellent written and verbal communication in English /
Enhanced internal communication with clear documentation. / Improved team performance by 25% with training
materials. / Recognized for resilience and efficiency by leadership.
WORK EXPERIENCE
Heartland Alliance Ltd-Gte – Lagos, Nigeria
City: Lagos | Country: Nigeria
Monitoring & Evaluation/Data Entry Specialist
[ 2024 – Current ]
- Managed client records, ensuring accuracy and confidentiality.
- Maintained data systems, entered and reviewed LAMIS platform information.
- Produced reports, tracked achievements, and improved documentation quality.
- Supported M&E activities and assisted case managers on quality reporting.
Neomed Diagnostic Healthcare Clinic. – Enugu, Nigeria
City: Enugu | Country: Nigeria
Executive Assistant / Customer Support Specialist
[ 11/2021 – 07/2023 ]
- Handled communication, appointments, and internal coordination.
- Maintained filing systems and managed procurement documentation.
- Registered clients and ensured data entry accuracy.
- Assisted with HR support and ensured efficient operations.
Uzoagbara Chambers – Enugu, Nigeria
City: Enugu | Country: Nigeria
Administrative Executive Assistant / Customer Service Officer
[ 07/2016 – 01/2017 ]
- Prepared legal correspondence and maintained filing systems.
- Organized meetings and travel schedules, managed documentation.
- Supported court-related admin duties and financial documentation.
CERTIFICATION
[ 04/2024 ]
Customer Success Fundamentals - CustomerSuccessU.org
[ 04/2025 ]
Customer Success Foundation - CustomerSuccessU.org
[ 05/2025 ]
Executive Business Assistant - Udemy / MTF Instituteof Management, Technology & Finance.
REFERENCES
References can be available upon request.
