Thea Isobelle Gordon

✅ Reliable & Self-Motivated Virtual Assistant

Here's a quick view of my job experiences:

HSBC — Process Associate

📅 2006 – 2007

• Financial adviser for HSBC customers offshore
• Specialized in collections and debt management

American International Group (AIG) — Subject Matter Expert

📅 2007 – 2010

• Conducted training and provided operational support
• Performed quality assessments of customer calls

Genpact LLC — Business & Workforce Analyst

📅 2010 – 2013

• Managed real-time workforce operations
• Oversaw reporting and data management

TPG — Assistant Manager

📅 2013 – 2017

• Conducted report and data analysis
• Supported business decision-making, planning, and strategy

Flowwell — Executive Assistant

📅 2017 – 2024

• Provided administrative and executive support to the owner
• Handled reporting, data analysis, marketing, and customer experience management

Golden Guns Fitness — Executive Assistant (Seasonal)

📅 Seasonal

• Managed social media and directed content creation
• Acted as marketing specialist

MB Consulting — Executive Assistant

📅 2021 – Present

• Managed US taxes, bookkeeping, and data entry
• Assisted with business planning and financial management for clients

Optimus Courier — Recruitment Specialist

📅 2021 – Present

• Screened applicants for Amazon delivery driver positions via Indeed and Facebook
• Scheduled and coordinated in-person interviews

Virtual Empower Connect — Government Bids & Contracting Research Assistant

📅 January 2025 – October 2025

• Researched and analyzed government bids and contract opportunities
• Supported proposal preparation and compliance documentation

🌟 Organized, communicative, and adaptable—committed to enhancing productivity and supporting business growth.