Tharun Kongara

Tharun Kongara Customer Experience specialist Masters in management graduate with a major in marketing. Skilled in digital marketing, customer experience and campaign management. Looking forward to a challenging opportunity in an international context. -- EDUCATION Salesforce CRM Nantes, France Courses Email marketing automation Web design Bachelor of Technology Gitam University Vishakapatnam, India Courses SEO Advanced Excel HTML and CSS FREELANCE PROJECTS Sweetacom (05/2020 - 07/2020) Electronics and communications Engineering Designed website using wordpress to support business operations of a freelance photographer and communication specialist Worked on marketing and communication strategy and scaling business INTERNSHIPS Assistant manager - marketing and communications SCOR SE 01/2019 - 07/2019, UI/UX marketing strategy Marketing product management 07/2013 - 04/2017, linkedin.com/in/tharunkongara SKILLS MSc in Management-Engineering Audencia Business school 09/2017 - 09/2019, Nantes, France Piano Technicians Masterclass (07/2020 - Present) Paris, France Redesign of homepage and sales pages of the website Working on email marketing, lead generation and funnel building Achievements/Tasks Campaign Management - Designed & tested emails, landing pages and deployed campaigns through Pardot in collaboration with regional sales and product managers, reported on campaign status and performance. Developed marketing and communication material and supported local managers throughout the sales planning, process and customer support. Website Audit - Audit of a section of the website in terms of SEO, UI, UX, and strategy. Proposed the improvements and helped in formulating effective web strategy and the new UI. Web analytics - Designed and monitored KPI's, optimisation of website, developed dashboards for automated reporting, to help monitor performance. CERTIFICATIONS AND COURSES Google Analytics Individual Qualification (09/2019 – 10/2020) Complete knowledge of advanced web analytics using the tool Hubspot Inbound Marketing (09/2018 - 10/2020) capable and skilled in applying inbound marketing techniques (including social promotion, nurturing leads and cross-selling to customers. LANGUAGES English Marketing Assistant Sreenidhi raja packing solutions Hindi 05/2017 - 08/2017, Tirupati, India A regional packaging supplier company, with clients from a wide range of industries like Automobile, electronics, battery, and dairy industries French Achievements/Tasks Managed communication between clients and the manufacturing unit and assistance to the clients regarding configuration and product-related queries. Management of sales funnel through CRM and timely follow-up through email and phone. Prospected to few clients and generated leads. By analysing the key prospects info, ensured smooth movement through sales funnel. Weekly reporting on feedback and the new developments. Telugu INTERESTS Cooking Technological Innovations Gadgets world politics