Thalia Bobares

A warm greeting from the Philippines! You can call me Lia.

I've been in the BPO industry for almost 6years. I already handle different tasks such as Real State Appointment Setter, Recruitment Management, Hotel Reservation Specialist for Hilton, Hotel and Car booking agent for hotwire.com, Email Support for Lyft, Account and Technical Support Specialist for AT&T, and a CSR for E-commerce and dropshipping company in the US. 

My skills set are:

• Expert CSR

• Proficient knowledge of MS Office

• Knowledge in Zendesk

• Can handle sensitive information of client and customers

• Knowledge in Podio, CRM, and other tools platform

• Phone skills

• Very professional

• Very familiar with phone etiquette

• Data entry

• Lead Generation

With this being said, I know that I can do a specific job in a timely manner. I don't mind working under pressure and I will make sure to take every task as a challenge especially if that's new to me. I am always willing to undergo training and do a sample task to prove that I will be qualified in each position that I will be with. 

Thank you and I look forward to working with you.