Thabang Mphailane

Thabang Mphailane is an experienced IT Support Engineer currently working in remote support roles, specializing in managed services, cloud computing , remote application support and enterprise management. With a strong, background in technical support across various industries, he has demonstrated expertise major 3rd party tools, application both troubleshooting and management recently expanded his knowledge on AWS services, Microsoft 356, Azure platform, unified communications and various CRM applications. My previous roles include IT Support Engineer, IT Technical Specialist, Desktop Technician and EUS Engineer, where he handled desktop support and troubleshoot, system administration, and incident management.