Testimony Pius

TESTIMONY PIUS SALES DEVELOPMENT REPRESENTATIVE | APPOINTMENT SETTER & COLD CALLER Results driven sales professional with 2+ years of experience in lead generation, appointment setting, cold calling, CRM management, and customer engagement. Skilled in managing client pipelines, prospecting new business opportunities, and driving revenue growth for startups and remote teams. Adept at using sales tools and technologies to streamline outreach, track prospects, and close deals efficiently. CORE SALES & TELEMARKETING SKILLS Lead Generation & Prospecting Cold Calling & Outbound Sales Appointment Setting & Scheduling CRM Management & Data Updating Customer Relationship Management (CRM) Sales Pipeline Tracking & Follow-Ups Email Outreach & Client Communication Tech Sales & Product Demonstrations Market Research & Qualification of Leads Telemarketing & Customer Engagement Reporting & Performance Metrics Tracking Workflow Coordination & Remote Sales Support PROFESSIONAL EXPERIENCE Sales Development Representative / Virtual Assistant G9 Global Operations Remote, Nigeria June 2024 – August 2024 (3-month contract) Conducted outbound prospecting and cold calling to generate qualified leads for sales teams. Scheduled appointments and coordinated follow-ups with prospects and clients. Updated CRM systems (HubSpot, Zoho CRM) with accurate lead and client data. Managed email outreach campaigns, improving response rates and lead engagement. Prepared weekly sales activity reports to track performance and pipeline growth. Supported remote sales operations by coordinating tasks and ensuring smooth workflow management. Telemarketing & Administrative Support Assistant (Remote) Northbridge Solutions Ltd Remote, United Kingdom January 2024 – April 2024 (4-month contract) Conducted outbound calls to potential clients, introducing products and services. Followed up on leads and coordinated appointments with interested prospects. Maintained organized CRM records, tracking client interactions and pipeline status. Assisted in email campaigns and customer communication to nurture relationships. Supported remote sales and operations teams with scheduling and documentation. KEY IMPACT & CONTRIBUTIONS Increased lead engagement and follow-up efficiency by maintaining structured CRM systems. Successfully scheduled and coordinated appointments, reducing delays in the sales pipeline. Enhanced remote sales operations by managing outreach campaigns and client communications. Consistently maintained accuracy and professionalism in all customer and sales interactions. TECHNICAL & SALES TOOLS CRM Platforms: HubSpot, Zendesk, Freshdesk, Zoho CRM Lead Generation & Outreach: Apollo.io, Lemlist Appointment Scheduling Tools: Calendly, PickTime, Acuity Scheduling Project & Workflow Management: Trello, Asana, Monday.com, ClickUp Telemarketing & Cold Calling Platforms Microsoft Office Suite & Google Workspace CERTIFICATIONS Digital Witch IT Support Community LinkedIn Learning — Customer Service: Serving Customers Through Chats and Texts EDUCATION Rivers State University LL.B (In View) LANGUAGE English